Nursing Supervisor

Seneca Nation Health System•Irving, NY

About The Position

The Nursing Supervisor manages the daily operations of the Medical Unit’s nursing and non-provider staff, overseeing nursing, laboratory, radiology, and office administration to support exceptional patient care. The role coordinates quality assurance, risk management, and compliance activities to ensure the Medical Unit meets applicable Seneca Nation, federal, state, and local healthcare requirements. The supervisor provides staff oversight and training, maintains schedules and department procedures, supports patient care directly, and ensures accurate documentation and electronic health record functions. The role also maintains supplies and a clean, sanitary workplace; completes management and timekeeping duties; and promotes a cooperative, trauma-informed, patient-centered environment consistent with the Seneca Nation Health System’s mission.

Requirements

  • Current Registered Professional Nurse license in New York State.
  • At least 5 years of clinical nursing experience.
  • At least 2 years of nursing supervisory experience.
  • Current CPR/BLS certification.
  • Excellent communication, interpersonal, and patient service skills.
  • Good analytical and problem-solving skills.
  • Physical stamina to stand for long periods.
  • Excellent computer skills.
  • Required licenses, certifications, and credentials must be obtained before hire and maintained throughout employment at the employee’s expense, unless otherwise specified.
  • Must pass a pre-employment drug screen under the Seneca Nation Drug, Alcohol and Controlled Substance Policy and the required Federal Fingerprint Background Investigation.

Nice To Haves

  • Previous quality improvement and compliance experience.
  • Experience in a large hospital, academic medical center, outpatient healthcare setting, or Indian Health Service (IHS)/tribal health.

Responsibilities

  • Manage the daily operations of nursing and non-provider staff in the Medical Unit, including nursing, laboratory, radiology, and office administration staff.
  • Supervise assigned staff, evaluate performance, and make recommendations concerning personnel issues.
  • Promote a cohesive, team-oriented atmosphere among physicians, nurses, and ancillary staff.
  • Ensure appropriate telephone and in-person nursing triage is performed.
  • Create, maintain, and update department schedules.
  • Train, orient, and assign supervised staff; develop and review training and orientation procedures as needed.
  • Perform the duties of assigned staff as needed, including direct patient care, examinations, procedures, and nursing duties required to provide adequate care.
  • Develop, implement, and maintain policies and procedures, and establish departmental goals and objectives to support high standards of patient care.
  • Coordinate quality assurance, risk management, compliance, required management reports, and program compliance with governing bodies.
  • Maintain supplies and order materials routinely; oversee general maintenance, housekeeping, stocking, and cleaning as needed to maintain a clean and sanitary workplace.
  • Document patient contacts in accordance with the Privacy Act of 1974 and ensure accurate, timely entry of required information into the electronic health record.
  • Perform electronic health record functions required for patient care and generate reports as needed.
  • Perform weekly timekeeping and approval duties for department staff.
  • Participate in and promote Patient Centered Medical Home (PCMH) guidelines and procedures.
  • Promote a cooperative workplace and high-quality patient services, and uphold and positively promote the Seneca Nation Health System’s mission.
  • Provide care using a trauma-informed approach that supports physical and psychological safety, trust and transparency, collaborative treatment planning, patient empowerment, and respect for cultural diversity.
  • Attend mandatory staff meetings, trainings, and in-services; follow department, SNHS, and Seneca Nation policies; and perform other related duties as assigned.

Benefits

  • Full health, dental, and vision coverage for an individual, with a family option available.
  • Short-term and long-term disability options.
  • Annual vacation and PTO accrued weekly.
  • 16 paid holidays per calendar year.
  • 401(k) with 5% matching.
  • Parental, medical, education, and bereavement leaves.
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