NURSING SUPERVISOR

Westchester Medical Center•Poughkeepsie, NY
•Onsite

About The Position

The Nursing Supervisor is a member of the Patient Care Services management staff and participates in developing and implementing the department’s philosophy and goals and supporting effective operations. During weekend, evening, night, and holiday hours, the Nursing Supervisor serves as the on-site Administrator and communicates directly with the assigned Administrator-on-Call. The role provides leadership and operational oversight across nursing units, including coordinating hospital codes, addressing patient and guest relations concerns, managing staffing and bed utilization, supporting safe and cost-effective care, and responding to employee performance issues. The Nursing Supervisor also provides clinical supervision and guidance, supports staff education and development, and contributes to quality improvement and hospital initiatives. The position requires an RN with at least five years of full-time acute care experience and two years of leadership or supervisory experience. A BSN is required; an MSN or certification in Nursing Administration is preferred. A current New York State nursing license and BLS and ACLS certifications are required. The role may involve contact with human blood and other potentially infectious materials and requires use of universal precautions and personal protective equipment.

Requirements

  • Registered Nurse (RN) with a minimum of five years of full-time acute care experience.
  • At least two years of leadership or supervisory experience.
  • Graduate of an accredited School of Nursing.
  • Demonstrated leadership skills.
  • Bachelor of Science in Nursing (BSN) required.
  • Current New York State nursing license.
  • Current BLS and ACLS certifications.
  • Exercise universal precautions and use personal protective equipment and devices as required.

Nice To Haves

  • Master of Science in Nursing (MSN).
  • Certification in Nursing Administration.

Responsibilities

  • Evaluate issues and refer appropriate matters to the Administrator-on-Call.
  • Coordinate all hospital codes.
  • Evaluate, manage, or refer public and guest relations issues; prevent potential complaints and initiate improvements.
  • Investigate issues, gather relevant facts, and make appropriate decisions or recommendations.
  • Conduct timely performance appraisals of Float Pool staff.
  • Recognize critical situations and respond effectively; address employee performance issues through coaching, counseling, or discipline in conjunction with department managers.
  • Adhere to policies, procedures, and regulatory requirements affecting care delivery and operations.
  • Coordinate services across disciplines and maintain effective communication with hospital employees, departments, and medical staff.
  • Monitor staff absenteeism and lateness, and facilitate screening processes before admission to ensure appropriate care.
  • Provide advice and resources for discharges, referrals, and transfers.
  • Develop, mentor, and motivate staff to support safe, quality patient care.
  • Recommend equipment, process, and system changes based on established staff, patient, or environmental needs; support patient safety goals.
  • Assist in developing and implementing processes that promote efficient, cost-effective care and initiate programs to improve efficiency.
  • Complete daily census reports accurately and participate on hospital committees and task forces; chair a committee or task force.
  • Assign patients to rooms and units to support appropriate bed utilization and care delivery.
  • Work with Staffing Coordinators and Nurse Managers to maintain safe, cost-effective nursing staffing levels, reduce agency staff use, and resolve staffing problems.
  • Carry out delegated functions for identified departments without 24-hour coverage and maintain knowledge of their operating policies.
  • Collect and document data for projects and programs; manage work time effectively, complete assignments on time, and take on additional projects.
  • Provide concise shift reports and handoffs focused on department-wide concerns and issues.
  • Make rounds to evaluate care quality and appropriateness, nursing practice, and patient satisfaction.
  • Provide direct clinical intervention and supervision in patient care areas and serve as a clinical resource for nursing staff.
  • Guide nursing practice and foster staff growth through clinical education, mentoring, and instruction.
  • Teach classes or provide individual instruction; serve as a BLS, ACLS, TNCC, ENPC, or PALS instructor.
  • Act as a professional role model, uphold ethical and professional standards, and represent health care professional roles to patients and the public.
  • Orient new peers, stay informed about health care trends and regulation, and attend and participate in staff meetings.
  • Demonstrate commitment to professionalism through participation in community health-related and professional organizations and community events; attain an elected or appointed leadership position.
  • Perform other duties as assigned.
  • Use universal precautions and personal protective equipment and follow infection-control policies when exposure to blood or other potentially infectious materials is anticipated.
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