Nursing Services Director

FRANKLIN GENERAL HOSPITAL•Hampton, IA

About The Position

Franklin General Hospital is seeking an experienced, collaborative Nursing Services Director to lead nursing operations across Medical/Surgical, Swing Bed, Emergency Department, and Outpatient Infusion/Wound Care services. The director organizes, manages, and directs patient care services within assigned departments, working closely with the Chief Nursing Officer to support clinical excellence, staff development, quality improvement, operational performance, and patient-centered care. The role also serves as a model of nursing professionalism and the hospital’s values. The director supervises nursing personnel and supports departmental planning, budgeting, staffing, productivity, and performance management. The position may provide direct patient care as needed to support staffing requirements and responds to operational and clinical challenges, including emergencies. The director reports to the Chief Nursing Officer and, in the CNO’s absence, to the Chief Executive Officer. The position supervises Medical/Surgical, Emergency Department, Outpatient Infusion, and Wound Care personnel.

Requirements

  • Current Iowa Registered Nurse (RN) licensure.
  • Strong clinical, communication, organizational, and decision-making skills.
  • Commitment to patient-centered care, staff development, and quality improvement.

Nice To Haves

  • Bachelor of Science in Nursing (BSN).
  • Progressive nursing leadership experience.

Responsibilities

  • Provide leadership and oversight for Medical/Surgical, Swing Bed, Emergency Department, and Infusion/Wound Care services.
  • Supervise, coach, mentor, and evaluate nursing personnel.
  • Support quality, safety, regulatory compliance, and patient advocacy initiatives.
  • Assist with departmental planning, budgeting, staffing, productivity, and performance management.
  • Promote a positive work environment and strong interdisciplinary relationships.
  • Ensure adherence to hospital policies, infection prevention standards, OSHA requirements, and best practices.
  • Collaborate with providers, department leaders, and the Quality Director to improve patient outcomes and service excellence.
  • Respond effectively to operational and clinical challenges, including emergency situations.
  • Provide direct patient care as needed to support staffing requirements.
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