Nursing Home Admissions Coordinator

ACTORS FUND OF AMERICA•Englewood, NJ

6d•Onsite

About The Position

Actors Fund Home is seeking a full-time Nursing Home Admissions Coordinator, also described as an Admissions Coordinator / Hospital Liaison, to manage intake and admissions for new residents. Based at The Actors Fund Home in Englewood, New Jersey, the position develops and maintains referral relationships with hospitals, healthcare providers, discharge planners, and case management teams throughout New Jersey and New York. The role supports consistent admissions and occupancy, with particular emphasis on the subacute rehabilitation program, and promotes the Home as a preferred provider of post-acute rehabilitation and long-term care. The Coordinator evaluates referrals, coordinates timely admissions, helps applicants and families through the process, and works with the interdisciplinary team to support appropriate transitions of care. The role requires strong communication, organization, customer service, responsiveness, teamwork, and attention to admissions and census goals. It also involves community outreach, electronic charting, and participation in in-service training. Evening and weekend availability is required to support a 24-hour facility.

Requirements

Bachelor’s degree; a major in administration, communications, or a related area of study is preferred.
Excellent verbal and written communication skills.
Proficiency in math and the MS Office Suite, including Excel, Word, Outlook, and PowerPoint.
High proficiency in creating ad-hoc reports on multiple platforms.
Excellent customer service, sound judgment, and attention to detail.
Strong organizational and interpersonal communication skills, responsiveness, and ability to work as part of a team.
Commitment to achieving established census and admissions goals.
Desire to work with and affection for aging and elderly people.
Evening and weekend availability is required.
Applicants must provide a cover letter, resume, and salary expectations.

Nice To Haves

Experience in a nursing home, assisted living, or acute healthcare setting is strongly preferred.
Interest in, or a history of employment or education in, the performing arts or entertainment.
Bachelor’s degree majoring in administration, communications, or a related area of study is preferred.

Responsibilities

Develop, maintain, and expand referral relationships with hospitals, healthcare providers, discharge planners, and case management teams throughout New Jersey and New York.
Support consistent admissions, maximize occupancy, and maintain a strong census, particularly for the subacute rehabilitation program.
Evaluate potential referrals and coordinate and facilitate timely admissions.
Work with applicants and families to facilitate admission, provide tours and information, and ensure required documentation is obtained, particularly for Medicaid applications.
Verify eligibility and complete necessary paperwork to comply with regulations.
Support new residents and their families upon admission.
Complete admission agreements and other admissions paperwork.
Maintain electronic charting.
Create and maintain an atmosphere of warmth, personal interest, and positive emphasis, and help maintain a calm environment throughout the facility.
Participate in in-service trainings to support excellent services and maintain best practices.
Communicate promptly with the internal pre-admission team, hospital case managers, and patients and families to facilitate transfers and admissions.
Engage with the local community aging services network and the entertainment and performing arts industry to facilitate referrals and raise awareness of the Home and Actors Fund.
Understand Medicare, managed care, and secondary insurance benefits.