Nursing Home Admissions Coordinator

ACTORS FUND OF AMERICA•Englewood, NJ

7d•$65,000 - $75,000•Onsite

About The Position

Actors Fund Home, part of a nationwide human services organization serving professionals in the performing arts and entertainment, is seeking a full-time Nursing Home Admissions Coordinator. The position manages the intake and admission process for new residents and serves as an admissions and hospital liaison. Based at The Actors Fund Home in Englewood, New Jersey, the coordinator develops and maintains referral relationships with hospitals, healthcare providers, discharge planners, and case management teams throughout New Jersey and New York. The role supports admissions and occupancy, particularly for the subacute rehabilitation program, and promotes the Home as a provider of post-acute rehabilitation and long-term care. The coordinator evaluates potential referrals, facilitates timely admissions, helps applicants and families navigate admission documentation and insurance benefits, and works closely with the interdisciplinary team to support seamless transitions of care. The position requires strong communication, organizational, interpersonal, and customer-service skills; responsiveness and teamwork; and a commitment to established census and admissions goals. Evening and weekend availability is required to support the operations of a 24-hour facility.

Requirements

Excellent verbal and written communication skills.
Proficiency in math and Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint.
Excellent customer service, sound judgment, and attention to detail.
A desire to work with and an affection for older adults.
Evening and weekend availability to support operations of a 24-hour facility.
High proficiency in ad-hoc report creation on multiple platforms.

Nice To Haves

Bachelor’s degree, preferably with a major in administration, communications, or a related area of study.
Experience in a nursing home, assisted living, or acute healthcare setting.
Interest in, or a history of employment or education in, the performing arts or entertainment.

Responsibilities

Develop, maintain, and expand referral relationships with hospitals, healthcare providers, discharge planners, and case management teams throughout New Jersey and New York.
Coordinate and facilitate timely admissions and evaluate potential referrals.
Work with applicants and families to facilitate admission, provide tours and information, and obtain proper documentation, particularly for Medicaid applications.
Ensure eligibility and complete necessary paperwork to comply with regulations.
Support new residents and their families when residents are admitted.
Complete admission agreements and other admissions paperwork.
Maintain electronic charting.
Communicate promptly with the internal pre-admission team, hospital case managers, patients, and families to facilitate transfer and admission.
Collaborate with the interdisciplinary team to support appropriate, seamless transitions of care.
Promote the Home as a preferred provider of post-acute rehabilitation and long-term care, with particular emphasis on the subacute rehabilitation program.
Help maximize occupancy and maintain a strong census while achieving established admissions goals.
Create and maintain an atmosphere of warmth, personal interest, and positive emphasis, and promote a calm environment throughout the facility.
Participate in in-service trainings to support service excellence and best practices.
Engage with the local community aging services network and the entertainment and performing arts industry to facilitate referrals and raise awareness of the Home and the Actors Fund.
Create ad-hoc reports across multiple platforms.