About The Position

Provides direct patient care under the guidance of a Registered Nurse or designated health care professional, in accordance with applicable regulations and Bon Secours Mercy Health policies, procedures, and guidelines. The role is in the Emergency Department at Springfield Regional Medical Center and works nights for 36 scheduled hours per week. The position is represented by a collective bargaining agreement. The associate provides basic patient care and comfort, records vital signs, assists with personal care, hygiene, and mobility, and performs unit-based specialty duties. They communicate patient changes or concerns to the nurse, provide customer service to patients, families, visitors, and employees, document patient care accurately and promptly, and send PerfectServ notifications to physicians as required.

Requirements

  • High school diploma or GED.
  • Nursing student who has completed the first clinical rotation, or completion of state testing.
  • Ability to communicate clearly with other members of the healthcare team and understand and follow their directions.
  • Knowledge of patient and healthcare safety standards and regulations, including fall prevention, skin breakdown, suicide prevention, and environment of care.
  • Knowledge of infection prevention and transmission-based precautions.
  • Understanding of clerical duties and office-based technology.
  • Knowledge of team dynamics, patient data collection and documentation, basic hygiene and activities of daily living, feeding and hydration, nutrition, bowel and bladder elimination, ambulation, and patient mobility.
  • Ability to use clinical technology, including blood sugar testing and EPOC Blood Analysis testing.
  • Compassionate, relationship-based approach to care and accountability for completing assigned tasks.
  • Ability to escalate concerns through the chain of command.

Nice To Haves

  • Basic Life Support (BLS) certification from the American Heart Association.
  • Recent experience in an acute care and/or long-term care facility is preferred.

Responsibilities

  • Provide basic patient care, comfort, personal care, hygiene, and mobility assistance, including unit-based specialty duties.
  • Record vital signs and provide accurate, precise, and timely documentation when applicable.
  • Act as a liaison between patients and nurses by reporting changes or concerns to the nurse.
  • Provide high-level customer service to patients, patients’ families, visitors, and employees.
  • Use professional verbal and written communication.
  • Provide PerfectServ notifications to physicians as required.
  • Complete assigned tasks and escalate concerns through the chain of command.

Benefits

  • Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
  • Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
  • Tuition assistance, professional development, and continuing education support.
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