About The Position

The Nursing Assistant Unit Clerk provides direct patient care under the guidance of a Registered Nurse or designated health care professional, following applicable federal, state, and local regulations and Bon Secours Mercy Health policies, procedures, and guidelines. The role is in the Emergency Department at Springfield Regional Medical Center and is scheduled for 36 hours per week on night shifts. The position is represented by a collective bargaining agreement. The role includes basic patient care, such as comfort, vital signs, personal care and hygiene, and mobility, as well as unit-based specialty duties. The Nursing Assistant Unit Clerk communicates patient changes and concerns to nurses, provides customer service to patients, families, visitors, and employees, documents care accurately and promptly, communicates professionally, and sends PerfectServ notifications to physicians as required.

Requirements

  • High school diploma or GED.
  • Nursing student with first clinical rotation complete, or state testing complete.
  • Ability to communicate clearly with other members of the healthcare team.
  • Ability to understand and follow directions from the healthcare team.
  • Knowledge of patient and healthcare safety standards and regulations, including falls, skin breakdown, suicide prevention, and environment of care.
  • Knowledge of infection prevention and transmission-based precautions.
  • Understanding of clerical duties and office-based technology.
  • Understanding of team dynamics.
  • Ability to collect and document patient data, including vital signs, intake/output, and changes in patient condition.
  • Knowledge of basic hygiene and activities-of-daily-living care, feeding, hydration and nutrition, bowel and bladder elimination, and ambulation and patient mobility.
  • Ability to use clinical technology, including blood sugar testing and EPOC Blood Analysis testing.
  • Compassionate, relationship-based approach to care activities.
  • Accountability for completing assigned tasks.
  • Ability to escalate concerns through the chain of command.

Nice To Haves

  • BLS Basic Life Support certification from the American Heart Association.
  • Recent experience in an acute care and/or long-term care facility.

Responsibilities

  • Provide basic patient care, including care and comfort, recording vital signs, personal care and hygiene, mobility, and unit-based specialty duties.
  • Act as a liaison between patients and nurses, reporting changes or concerns to the nurse.
  • Provide customer service to patients, patients’ families, visitors, and employees.
  • Complete accurate, precise, and timely patient-care documentation when applicable.
  • Use professional verbal and written communication.
  • Provide PerfectServ notifications to physicians as required.

Benefits

  • Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
  • Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
  • Tuition assistance, professional development, and continuing education support.
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