Nursing Administrative Services Manager
About The Position
The Administrative Manager - Nursing plans, organizes, directs and coordinates the centralized staffing, scheduling, payroll and personnel records services function (Nursing Personnel Support Center or NPSC) and assigned float pool for nursing departments at Stanford Hospital and Clinics; directs a staff of professional, technical and clerical personnel performing duties in support of such services; assists management in the formulation and implementation of administrative policies and procedures. The manager is responsible for the selection, development, and evaluation of the NPSC staff. He or she manages the utilization of nursing personnel from outside agencies. The manager oversees the overall operation of the Nursing Administration office, participates in committees and task forces that contribute to department and overall hospital objectives and performs projects as assigned by either the Directors or the Vice President for Patient Care Services.
Requirements
- Bachelor's degree in a work-related discipline/field from an accredited college or university
- Five (5) years of progressively responsible and directly related work experience, including one (1) year of supervisory experience
- Progressive leadership in managing projects within multidisciplinary teams in a collaborative manner.
- Proficiency in Excel (may include use of pivot tables, data sets, and/or formulas
- Ability to conceptualize, plan, organize, coordinate and manage the work of a major program or function within a department
- Ability to lead process improvement and change management
- Ability to quickly learn and apply applicable state and federal labor and wage-hour laws, hospital personnel rules, policies and procedures, and provisions of collective bargaining agreements
- Knowledge of computer systems and software used in functional area
- Knowledge of human resources staffing requirements, needs and problems associated with hospitals, especially in relation to nursing
- Knowledge of principles and practices of modern business and hospital administration, with special reference to organization and personnel management
- Knowledge of principles and practices of organization, administration, fiscal and personnel management
Nice To Haves
- May require proficiency in use of Epic Grand Central (including Transfer Center, ADT events, unit manager, bed planning, dashboards)
- Proficiency in reporting and analytics
- Advanced Excel skills
Responsibilities
- Assumes responsibility for professional self-development. Quality of work reflects high professional and ethical standards.
- Assures the efficient, effective function of Nursing Administrative Services, including the Nursing Personnel Support Center (NPSC), assigned float pool, nursing personnel from outside agencies and the Nursing Administration office.
- Communicates effectively to maintain positive working relationships and achieve desired outcomes.
- Effectively communicates and interacts staff and members of the community from diverse backgrounds.
- Manages human resources effectively. Communicates performance expectations to staff and provides ongoing and annual performance feedback and evaluation.
- Manages unit workflow with the goal of achieving optimum financial position.
- Strives toward high performance and improvement in all operations. Develops, implements and evaluates QI projects/processes in order to continually monitor and improve unit efficiency.
- Works collaboratively to facilitate smooth operational, policy, procedural and organizational change.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
5,001-10,000 employees
