Nurse Triage Support Specialist (4521) UROLOGY CHI SJH OFFICE PK

Lexington Clinic • Lexington, KY

9d • Hybrid

About The Position

The Nurse Triage Support Specialist acts as a point of contact for patients and families, providing direct access for clinical questions. The role assesses incoming telephone calls and messages, resolves patient needs and issues whenever possible, and triages acute conditions. The specialist collaborates with other team members to provide care management services in accordance with department protocols and algorithms.

This is a hybrid role with both on-campus and remote work. Training may include up to six months of onsite instruction and role-related skill optimization. Attendance is an essential function of the job. The listed physical guidelines include moving, traversing, positioning oneself, remaining stationary, and negotiating steps for up to eight hours per day. This description is intended to describe the general nature and level of work and is not an exhaustive list of duties, skills, or responsibilities.

Requirements

• Ability to communicate effectively.
• Ability to work compatibly with physicians and other staff members.
• Ability to meet the stated physical guidelines, including moving, traversing, positioning oneself, remaining stationary, and negotiating steps for up to eight hours per day.
• Attendance is an essential function of the job.

Nice To Haves

• Formal training indicated by a nursing license.
• Experience in a medical/surgical or acute care setting.

Responsibilities

• Assess incoming telephone calls and messages from patients and families.
• Resolve patient needs and issues whenever possible, including triage of acute conditions.
• Collaborate with team members to provide care management services in accordance with department protocols and algorithms.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed