Nurse Supervisor

LUX Infusion

18d•$120,000 - $135,000

About The Position

The Nurse Supervisor assists the Regional Director of Nursing (RDON) with nursing team oversight and development. Working with Branch TCMs and RDONs, the supervisor manages field or administrative nursing staff, coordinates patient care, contributes to performance improvement, promotes high-quality care, and supports improved patient outcomes and efficient nursing operations. In newly opened branches, the Nurse Supervisor may act as the primary nursing leader and take on aspects of the Director of Nursing role, reporting to the RDON until the caseload and team size warrant a Territory Director of Nursing position. The role oversees assigned field nurses and may also oversee clinical administrative coordinators or patient care coordinators. It supports hiring, training, staff development, regulatory compliance, clinical systems, patient intake and scheduling, performance management, documentation, quality improvement, and coordination with providers and subcontracted agencies. The supervisor may provide direct patient care when needed, including clinical on-call coverage, hospital hook-ups, or patient teaching. The position calls for a compassionate, accountable, collaborative leader who communicates clearly, adapts to a dynamic environment, and supports a patient-first culture. It operates in a fast-paced environment that requires prioritizing competing demands and managing multiple tasks. The posted pay range is $120,000–$135,000 USD.

Requirements

Active, unrestricted Registered Nurse (RN) licensure in the state or states of practice.
At least two years of RN experience in a related specialty, such as the pharmaceutical industry, oncology, infusion therapy, or critical care.
Experience as a registered nurse in a home health care and/or home infusion environment.
Ability to work with an interdisciplinary team that may include clinical and pharmacy professionals, nurses, case managers, discharge planners, physicians, outside nursing agencies, patients, families, and caregivers.
Knowledge of compliance, regulatory, performance-improvement, and state and federal requirements and regulations.
Strong oral and written communication skills, including clear speaking, active listening, responding to questions, presenting to groups, participating in meetings, and writing and interpreting information effectively.
Ability to become and remain proficient in programs needed to perform the role.
Integrity, ethical behavior, compassion, collaboration, adaptability, accountability, and a commitment to quality and continuous improvement.
Ability to prioritize competing demands and manage multiple tasks in a fast-paced environment.
Ability to meet the physical demands described in the posting, with reasonable accommodations where applicable.
Consistent compliance with LUX Infusion policies, procedures, and Compliance Manual, including required annual legal and ethical compliance training.

Nice To Haves

Knowledge of HIPAA patient privacy and data security requirements, OSHA Employee Protection Regulations, and ACHC Accreditation Standards for Home Health and Home Infusion Pharmacy.
Knowledge of Infusion Nursing Society (INS) standards of practice, policies, and procedures.
Knowledge of or experience with current state licensure requirements.
Infusion therapy or home health agency experience, particularly proficiency in infusion therapy.
Bachelor’s degree in nursing.
At least one year of documented management experience.
Experience with nurse staffing processes and management, including oversight of a team of more than 15 nursing and ancillary staff members.
Clinical leadership experience in home infusion therapy.
Knowledge of state regulations pertaining to home health licensure.
Experience coordinating and navigating patient care between providers within a healthcare organization.

Responsibilities

Oversee assigned field nurses and the care provided by the team; may also oversee clinical administrative coordinators or patient care coordinators based on branch or regional needs.
Assist the DON/RNM with hiring, training, and developing professional and allied staff.
Support branch compliance with healthcare regulations and accrediting-body requirements by monitoring operations, reporting concerns, and initiating changes as directed.
Participate in patient care meetings, huddles, and other required meetings.
Serve as a clinical resource to branch field staff, applying judgment, problem-solving, conflict-management, and professional nursing knowledge.
Help implement systems that support efficient patient care and quality outcomes.
Ensure staff complete orientation, maintain clinical competence, participate in continuing education, and receive timely evaluations.
Participate in the orientation of clinical staff and other branch personnel as requested.
Ensure timely and appropriate patient intake, including verification, assessment, teaching, and ongoing nursing-service scheduling.
Assist the RDON with employee performance goals, resource allocation, policy review, performance evaluations, field supervisory visits, and performance counseling.
Ensure patient documentation and clinical and departmental reports are completed, submitted, and filed accurately and on time, including documentation supporting nurse billing.
Assist with agency management processes to ensure subcontracted agencies provide appropriate, high-quality care.
Participate in planning, decision-making, and implementation of branch activities affecting clinical nursing services and multidisciplinary team performance.
Maintain professional growth and clinical competency through seminars, workshops, and professional affiliations.
Provide customer service, foster teamwork, and contribute to fiscal responsibility, budgeting, improvement, and innovation.
Communicate with physicians and other healthcare providers about nursing matters.
Assist the DON/RNM with departmental reports and prepare periodic reports for the supervisor as required.
Maintain applicable licensures, certifications, and employment requirements.
As directed by the RDON, support team understanding and compliance with the Performance Improvement Program, including quality and event reports, data review, investigations, grievance resolution, and participation in branch emergencies and drills.
Support marketing of services through educational programs, in-services, and team selling opportunities.
Participate in internal committees as requested; may serve as branch infection control coordinator.
Provide or augment staff-nurse duties as needed, including direct patient care, clinical on-call, hospital hook-ups, or patient teaching in accordance with company policy.
Maintain proficiency with the electronic medical record system.
Comply with legal, ethical, and company policies; complete annual compliance training and uphold the organization’s mission, values, and patient-first expectations.
May occasionally stand, walk, sit, use hands and arms, climb stairs, balance, stoop, kneel, crouch, crawl, and lift or move up to 25 pounds.