Nurse Supervisor

Good Shepherd Services•Brooklyn, NY

1d•$110,000 - $120,000•Onsite

About The Position

The Nurse Supervisor provides daily programmatic oversight of an assigned Care Management unit and works closely with Care Managers to ensure effective delivery and coordination of care management services for members. The role includes supervisory support and staff development, care management coverage and direct service when needed, oversight of member records and regulatory compliance, audit coordination, data analysis, staff training, and quality assurance. The position is onsite at 280 Shepherd Ave, Brooklyn, New York 11208, with required travel to other Manhattan and Brooklyn locations and community-based sites. The position is 35 hours per week and exempt. Schedules are available based on program needs and leadership discretion. The salary range is $110,000–$120,000, based on relevant experience and education.

Requirements

Associate Degree in Nursing.
Active and current New York State Registered Nurse License (NYS RN).
Two to three years of direct clinical practice in Family Health, Pediatrics, or Primary Care.
Two to three years of supervisory experience overseeing clinical professionals.
Strong knowledge of best practices related to child welfare, developmental disabilities, mental health, and/or primary healthcare systems.
Administrative skills, including advanced proficiency in Microsoft Excel, Word, and Outlook, and experience with Electronic Health Records (EHR) or healthcare data systems.
Experience in service coordination, including information sharing, linkage, and referrals to community-based resources.
Excellent accountability, written and verbal communication skills, and strong organizational abilities.
Compassion and commitment to serving children and families with special needs.
Ability to travel to community-based sites as required.

Nice To Haves

Bachelor’s Degree in Nursing (BSN) strongly preferred.
Experience in community-based medical settings is a plus.
Experience in Care Management and Care Coordination highly preferred.

Responsibilities

Carry an active caseload for residential locations and provide coverage as needed.
Provide supervisory support to the assigned Nurse Care Management Team.
Conduct individual and group supervision sessions and evaluate supervisees regularly and promptly.
Monitor Care Managers’ work with children and families through team meetings and individual check-ins.
Support the progressive development of Care Management staff through strong leadership and management.
Provide direct care management services when Care Management staff are absent.
Manage, review, and monitor member records for compliance with agency policies, 29-i regulations, and other oversight requirements.
Coordinate audit preparation and execution.
Collect, analyze, and present data during supervision to support the Director of Nursing.
Oversee identification and enrollment of eligible members from agency programs and community sources.
Help develop and strengthen community support networks for families.
Collaborate with teams across agency programs.
Complete special projects and assignments requested by the Director of Nursing and perform additional duties as assigned.
Ensure timely completion of 29-i documentation and regulatory requirements.
Provide comprehensive training for new staff and ongoing training for existing team members.
Ensure internal and external quality assurance standards are met.