Nurse Supervisor, RN - Home Care

Interim HealthCare of the Twin Cities•Roseville, MN

5d•$98,862 - $117,874

About The Position

The Home Care Nursing Supervisor, RN provides oversight of the care and services furnished by employees to Interim HealthCare patients and clients. The position collaborates with the Director of Nursing to develop and implement processes that support efficient and effective patient and client outcomes. The supervisor leads, supports, and develops nursing department employees; contributes to staffing, onboarding, education, performance management, scheduling, and documentation oversight; and provides clinical guidance to the nursing team. The role also supports customer service, quality improvement, regulatory compliance, and the achievement of financial goals. The position requires travel within the geographic area served by the office.

Requirements

Graduate of an accredited school of nursing.
Active, good-standing RN license to practice in Minnesota.
At least two years of RN experience, preferably in home care.
At least one year of supervisory experience.
Ability to travel within the geographic area served by the office.
Reliable transportation, a valid driver's license, and proof of auto insurance.
CPR certification.

Nice To Haves

RN experience in home care.

Responsibilities

Supervise, support, motivate, and develop professional and paraprofessional nursing department employees.
Assist with recruitment strategies, interviewing, and hiring qualified staff.
Collaborate with the Homecare Director of Nursing and Director of Education on employee onboarding, orientation, and ongoing education.
Participate in staff performance management, including evaluations, performance-based pay increases, coaching and counseling, discipline, and performance improvement plans.
Monitor assigned employees’ time and attendance, review and approve time cards and bonuses and sick days or PTO, and manage schedules to maintain adequate staffing.
Plan, assign, and monitor employee work to support productivity and exceptional patient care.
Review and monitor staff documentation for appropriateness, accuracy, timeliness, and quality.
Ensure appropriate action is taken to resolve employee concerns or complaints.
Use clinical decision-making to oversee and guide the nursing team in managing its assigned patient population, and act as a resource for the interdisciplinary clinical care team.
Assist in identifying Medicare-appropriate needs for skilled home care and hospice.
Lead or participate in interdisciplinary, department, leadership, and other meetings as needed.
Communicate and partner with other supervisors, managers, and employees to support the business.
Manage employees to achieve acceptable customer service satisfaction.
Engage with referral sources, patients, and families to facilitate customer service and resolve service failures, including timely complaint investigation and documentation.
Participate in the Homecare Quality Assurance and Performance Improvement program and other quality improvement initiatives related to processes, outcomes, and patient and family experience.
Address quality assurance issues promptly, with appropriate input from the Director of Nursing.
Stay current with Medicare Conditions of Participation and Minnesota homecare laws to ensure regulatory compliance.
Promote fiscal responsibility and achievement of financial goals.