Nurse Supervisor, RN - Home Care

Interim HealthCare of the Twin Cities•Roseville, MN

About The Position

The Home Care Nursing Supervisor, RN oversees the care and services provided by employees to Interim HealthCare patients and clients. In collaboration with the Director of Nursing, the supervisor develops and implements processes to support efficient operations and effective patient and client outcomes. The role supervises, supports, motivates, and develops nursing department employees; provides clinical guidance to the nursing team; and helps ensure high-quality, customer-focused care and regulatory compliance. The supervisor supports staffing and employee management, including recruitment, onboarding, education, performance management, scheduling, and time and attendance oversight. The position also monitors documentation and quality initiatives, addresses employee and customer concerns, and promotes fiscal responsibility. The role requires travel within the office’s service area.

Requirements

Graduate of an accredited school of nursing.
Active, good-standing RN license in the State of Minnesota.
At least two years of RN experience.
At least one year of supervisory experience.
Ability to travel within the geographic area served by the office.
Reliable transportation, a valid driver's license, and proof of auto insurance.
CPR certification.

Nice To Haves

Home care RN experience is preferred.

Responsibilities

Supervise, support, motivate, and develop professional and paraprofessional nursing department employees.
Assist with recruitment strategies, interviewing, and hiring qualified staff.
Collaborate with the Homecare Director of Nursing and Director of Education on employee onboarding, orientation, and ongoing education.
Participate in performance management for assigned staff, including evaluations, performance-based pay increases, coaching and counseling, discipline, and performance improvement plans.
Monitor assigned staff time and attendance, including reviewing and approving time cards, bonuses, sick days, and PTO, and manage schedules to maintain adequate staffing.
Plan, assign, and monitor employee work to support productivity and exceptional patient care.
Review and monitor staff documentation for appropriateness, accuracy, timeliness, and quality.
Ensure appropriate action is taken to resolve employee concerns or complaints.
Use clinical decision-making to oversee and guide the nursing team in managing the assigned patient population.
Serve as a resource for members of the interdisciplinary clinical care team.
Help identify Medicare-appropriate needs for skilled home care and hospice.
Lead or participate in interdisciplinary, department, leadership, and other meetings as needed.
Communicate and partner with other supervisors, managers, and employees to support the business.
Manage employees toward acceptable customer service satisfaction.
Work with referral sources, patients, and families to facilitate customer service and resolve service failures, including investigating and documenting complaints promptly.
Participate in the Homecare Quality Assurance and Performance Improvement (QAPI) program and other quality improvement initiatives related to processes, patient outcomes, and patient and family experience.
Resolve quality assurance issues promptly with appropriate input from the Director of Nursing.
Stay current with Medicare Conditions of Participation and Minnesota state home care laws to ensure regulatory compliance.
Promote fiscal responsibility and achievement of financial goals.