Nurse Practitioner (Per Diem)

ComplexCare Solutions•New Haven, CT
•$2,400 - $10,000

About The Position

ComplexCare Solutions (CCS), on behalf of SME Medical Delaware, P.A., is seeking a per-diem advanced practice provider to conduct home and, when available, virtual health assessments for members in New Haven County, Connecticut. CCS delivers assessments for health plans nationwide, focusing on current health status, gaps in care, potential health risks, care-management opportunities, and improved clinical outcomes. Providers spend up to an hour with each member to assess personal needs and identify what may help the member remain at home and avoid hospitalization. The role requires availability for at least 25 appointment slots per month, approximately 37 hours. Compensation is based on completed assessments, state of residence, and business needs; visits and minimum income are not guaranteed. The stated potential monthly income range is $2,400 to $10,000. In-home assessments pay $120 to $140, depending on state of residence, and available telehealth assessments pay $85 per completed assessment. The position is eligible for the company 401(k) plan, with automatic enrollment at a 3% contribution rate and an option to opt out.

Requirements

  • Active, unencumbered license to practice nursing.
  • ANCC or AANP board certification as a Nurse Practitioner or Clinical Nurse Specialist in Family, Adult, Gerontology, or Emergency Medicine.
  • Current CPR certification.
  • Before hire, comply with recommended healthcare personnel vaccination and preventive-testing requirements for Hepatitis B, influenza, MMR, Tdap, varicella, and tuberculosis.
  • Ability to effectively communicate with elderly and chronically ill patients and their families.
  • Ability to multitask.
  • Excellent customer service skills.
  • Ability to practice autonomously in a remote clinical environment, including independently conducting patient assessments, creating evidence-based treatment plans, managing complex chronic conditions, and making sound clinical decisions without direct on-site supervision.
  • Proficiency with computer platforms, electronic health records, secure messaging systems, and cloud-based documentation tools.

Nice To Haves

  • Home health experience.
  • Understanding of Medicare, Medicaid, and health plan benefit structures.
  • Bilingual or multilingual ability.

Responsibilities

  • Complete comprehensive, accurate, and thorough reviews of assigned members and promptly submit all required encounter documentation, on paper or electronically.
  • Document all pertinent and active medical conditions in the medical record in compliance with CMS/DHHS requirements, company policy, and client requirements.
  • Support the physician-patient relationship through timely communication and documentation of assessment findings, recommendations, additional service needs, any necessary emergency services, and follow-up needs and timelines to the primary care provider and health plan as required.
  • Make general recommendations to help members understand their chronic conditions, including information about recommended testing.
  • Address and close identified disease-specific or preventive gaps in care.
  • Recognize emergent or urgent situations requiring escalation and take appropriate action under company policies, professional judgment, and ethical practice standards.
  • Perform, document, and communicate results of point-of-care testing.
  • Maintain compliance with company policies, procedures, and mission statement.
  • Follow confidentiality and HIPAA requirements for all data handled and services rendered.
  • Fulfill other reasonable responsibilities and duties that support the company's operational and financial success, including responsibilities related to separation of duties.
  • Be available for a minimum of 25 appointment slots per month, approximately 37 hours.
  • Perform other duties as assigned.

Benefits

  • Eligible to participate in a company 401(k) plan through employee contributions; new hires are automatically enrolled at a 3% contribution rate and may opt out.
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