Nursing Operations Manager IP

Orlando Health•St. Petersburg, FL
•Onsite

About The Position

The Nurse Operations Manager provides leadership and operational oversight for one or more inpatient direct-care units in the Rehab Nursing department. The role is accountable for achieving department and hospital goals in collaboration with hospital and medical staff leadership. It plans, leads, organizes, directs, and evaluates patient-care delivery; supports patient and team-member safety, quality outcomes, patient flow, and regulatory compliance; and promotes continuous improvement and evidence-based nursing practice. The manager oversees unit operations, budgets, staffing, and team-member functions, including recruitment, development, mentorship, supervision, evaluation, and retention. The role supports organizational change, new technologies, procedures, and services; collaborates with nursing administration; and helps ensure an exceptional customer experience and alignment with Orlando Health’s mission, vision, and values. The position is full-time, with a varying shift, in St. Petersburg, Florida.

Requirements

  • Bachelor of Science in Nursing (BSN) from an approved school of nursing.
  • Two years of registered nurse experience in an acute-care setting.
  • One year of leadership experience.
  • Current registered nurse licensure in Florida or through the Nurse Licensure Compact (NLC).
  • Current Basic Life Support (BLS) certification.
  • National leadership board certification through the American Nurses Credentialing Center (ANCC) or American Organization for Nursing Leadership (AONL) within two years.

Nice To Haves

  • Master of Science in Nursing (MSN), Doctor of Nursing Practice (DNP), or a BSN with a graduate degree in business or a health-related field.
  • Depending on the assigned patient population, one or more of the following certifications may be required: Advanced Cardiovascular Life Support (ACLS), Pediatric Advanced Life Support (PALS), Neonatal Advanced Life Support (NALS), or Trauma Nurse Core Course (TNCC).

Responsibilities

  • Evaluate the environment and recommend measures to support quality service, patient flow and comfort, safety, and compliance with standards of care, regulatory requirements, infection control, and risk management.
  • Plan, lead, organize, direct, and evaluate patient-care delivery to achieve sustained outcomes.
  • Promote patient and team-member safety, reliable processes, and quality outcomes.
  • Participate in nursing organizational policy formulation and decision-making, and embrace workplace diversity.
  • Implement continuous improvement processes to compare performance with established nursing and patient-care standards.
  • Support leaders and team members in understanding and implementing organizational change.
  • Analyze, develop, and maintain an effective and efficient nursing delivery model that reflects patient and family needs and achieves desired outcomes.
  • Participate in planning and implementing technologies, procedures, and services that support daily operations.
  • Recruit, develop, mentor, supervise, evaluate, and retain team members; manage hiring, work assignments, coaching plans, performance counseling, and productivity.
  • Develop and manage unit or department budgets, including capital and operating budgets, and monitor operational expenses to achieve financial and operational benchmarks.
  • Ensure evidence-based quality clinical nursing practice consistent with nursing research and organizational and national standards.
  • Demonstrate initiative and situational leadership, and help ensure an exceptional customer experience.
  • Serve as a liaison between team members and nursing administration.
  • Maintain proficiency in the assigned role and participate in professional organizations and professional or organizational activities.
  • Hold self and others accountable to Orlando Health’s mission, vision, and values, and demonstrate The Orlando Health Way: Assure, Engage, Unite.
  • Perform other duties as assigned.
  • Maintain reasonably regular and punctual attendance and comply with Orlando Health policies and procedures.
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