Nursing Operations Manager IP

Orlando Health•St. Petersburg, FL

2d•Onsite

About The Position

The Nurse Operations Manager provides leadership and operational oversight for one or more inpatient direct-care units. The role is accountable for achieving department and hospital goals in collaboration with hospital and medical staff leadership. It leads and evaluates patient-care delivery, supports safe and effective operations, manages team members and unit resources, and promotes quality outcomes and an exceptional customer experience.

Requirements

Bachelor of Science in Nursing (BSN) from an approved school of nursing.
Two years of registered nurse experience in an acute care setting.
One year of leadership experience.
Current registered nurse licensure in Florida or under the Nurse Licensure Compact (NLC).
Current Basic Life Support (BLS) certification.
Obtain national leadership board certification through the American Nurses Credentialing Center (ANCC) or American Organization for Nursing Leadership (AONL) within two years.

Nice To Haves

Master of Science in Nursing (MSN), Doctor of Nursing Practice (DNP), or a BSN with a graduate degree in business or a health-related field.
Depending on the assigned patient population, one or more of the following certifications may be required: Advanced Cardiovascular Life Support (ACLS), Pediatric Advanced Life Support (PALS), Neonatal Advanced Life Support (NALS), or Trauma Nurse Core Course (TNCC).

Responsibilities

Evaluate the care environment and recommend improvements to service quality, patient flow and comfort, safety, regulatory compliance, infection control, and risk management.
Plan, lead, organize, direct, and evaluate patient-care delivery to achieve sustained outcomes.
Promote patient and team member safety, reliable processes, and quality outcomes.
Participate in nursing organizational policy formulation and decision-making, while embracing workplace diversity.
Implement continual improvement processes to measure performance against nursing and patient-care standards.
Support leaders and team members through organizational change.
Develop and maintain an effective nursing delivery model that reflects patient and family needs and achieves desired outcomes.
Participate in planning and implementing technologies, procedures, and services that support daily operations.
Recruit, develop, mentor, retain, supervise, evaluate, and manage the productivity of team members.
Develop and manage the unit or department budget, including capital and operating budgets, and monitor expenses against financial and operational benchmarks.
Apply sound business practices and operational excellence to changing patient and team member requirements.
Ensure evidence-based nursing practice is developed, implemented, and evaluated in accordance with nursing research and organizational and national standards.
Demonstrate initiative and situational leadership, and support an exceptional customer experience.
Act as a liaison between team members and nursing administration.
Maintain proficiency in the assigned role, participate in professional organizations, and support team members’ professional and organizational involvement.
Hold self and others accountable to Orlando Health’s mission, vision, and values, and demonstrate The Orlando Health Way: Assure, Engage, Unite.
Perform other duties as assigned.
Manage human resources functions, including hiring, work assignments, coaching plans, and performance counseling.
Maintain reasonably regular and punctual attendance and comply with Orlando Health policies and procedures.