Nurse Navigator-hybrid

Presbyterian System Services • Albuquerque, NM

17h • Hybrid

About The Position

The Nurse Navigator provides patient-centered nursing support and care coordination throughout patients’ healthcare journeys. The role is a key point of contact for patients, families, providers, and the interdisciplinary care team, helping patients understand their care plans, navigate services, overcome treatment barriers, and receive timely, coordinated care. The position follows patients across departments and the continuum of services, connects them with appropriate support and community resources, and supports care planning, patient education, and coordination with providers and insurers. For oncology patients, navigation includes using National Comprehensive Cancer Network (NCCN) distress assessments and care pathways, following NCCN algorithms for cancer patients at accredited facilities, and monitoring progress along the continuum of care.

This is a full-time, exempt position on the day shift. The role is based at 8300 Constitution Ave NE, Albuquerque, New Mexico. The listed compensation range is $65,520.00 to $111,612.80.

Requirements

• Associate degree in Nursing required.
• At least 1 year of related experience.
• New Mexico Registered Nurse (RN-NM) license required.
• BLS certification required.
• Unit-specific certifications required within 6 months of hire; examples include APHON, chemotherapy, and infusion certifications.

Nice To Haves

• Bachelor of Science in Nursing preferred.

Responsibilities

• Facilitate patients’ entry into specialty care programs and coordinate care for existing or returning patients.
• Coordinate care with patients, families, providers, and insurance representatives.
• Follow patients throughout the continuum of services across multiple departments.
• For oncology patients, implement NCCN distress assessments and healthcare pathways based on clinical treatments, and follow NCCN algorithms for cancer patients in accredited facilities.
• Evaluate patients’ progress along the care continuum and assist with professional and personal modifications in coordination with the healthcare team, as appropriate.
• Develop relationships with providers to help maintain continuity of care and serve as a liaison between patients, insurers, and physicians.
• Prepare for and coordinate multidisciplinary conferences as needed.
• Provide patient education across the continuum of care and communicate test results to patients and the healthcare team.
• Work with the healthcare team to provide access to community resources and connect patients with support services, including social work, nutrition, psychology, pastoral care, physical therapy and rehabilitation, financial counseling, integrative medicine, pharmacy, legal services, palliative care, and hospice.
• Assist research nurses and providers in accruing eligible patients to clinical trials.
• Assist with tracking metrics and quality indicators related to diagnosis, timely treatment, and reimbursement.
• Work with team members to determine appropriate treatment protocols and develop long-term patient plans.
• Delegate or assign aspects of care to healthcare team members according to their validated competency.

Benefits

• Tuition and certification reimbursement
• Scholarship opportunities
• Staff Safety wearable badge for discreetly calling for help
• Differentials for night and weekend shifts, higher education, certifications, and eligible lead roles
• Malpractice liability insurance
• Loan forgiveness through the New Mexico Higher Education Department
• Wellness program with access to free on-site and community-based gyms, nutrition coaching and classes, mindfulness and meditation resources, and wellness challenges

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree