Nurse Navigator, Outpatient Cardiology, Full-time

University of Miami•Miami, FL

About The Position

The Nurse Navigator serves as the initial point of contact for patients entering the health system. The role ensures timely scheduling of the first appointment, coordinates care after that appointment, and supports patients throughout the care continuum. The Nurse Navigator acts as a liaison among patients, families, caregivers, and the multidisciplinary care team, and is committed to quality patient care, innovative approaches to diverse patient needs, and best practices.

Requirements

  • Bachelor’s degree in a relevant field.
  • Minimum 2 years of relevant experience.
  • Valid State of Florida RN license.
  • Ability to learn new procedures, technologies, and protocols and adapt to changing priorities and work demands.
  • Ability to work collaboratively with others and contribute to a team environment.
  • Proficiency with office software, technology, and relevant computer applications.
  • Strong written and verbal communication skills for interacting with colleagues and stakeholders.

Responsibilities

  • Triage new patient appointments to the appropriate providers and ensure timely scheduling of initial appointments.
  • Review outside medical records to support appropriate scheduling.
  • Assess barriers to care and refer patients to support services and local or national organizations when needed.
  • Educate patients about their treatment plans based on their diagnoses.
  • Support patients throughout the care continuum.
  • Counsel individuals and patients on positive health practices.
  • Collaborate with a multidisciplinary team of experts to outline the best treatment for patients.
  • Perform holistic evaluations of the specialty population using enhanced, proven techniques and procedures to achieve better results.
  • Implement improvements to patient care, healthcare policies, and resources.
  • Mentor healthcare professionals by serving as a preceptor or coordinating preceptors for visiting professionals, students, new graduates, and orientees.
  • Maintain professional knowledge through affiliation with professional and technical organizations and participation in applicable continuing education programs, conferences, seminars, and workshops.
  • Follow University and unit-level policies and procedures and safeguard University assets.
  • Perform other duties or responsibilities as necessary.

Benefits

  • Medical benefits
  • Dental benefits
  • Tuition remission
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