Nurse Navigator, Outpatient Cardiology, Full-time

University of Miami•Miami, FL

About The Position

The Nurse Navigator serves as the initial point of contact for patients entering the health system. The role ensures timely scheduling of the first appointment, coordinates care after that appointment, and supports patients throughout the care continuum. The Nurse Navigator serves as a liaison among patients, families, caregivers, and the multidisciplinary care team, and demonstrates a commitment to quality patient care by developing creative and innovative ways to meet patients’ diverse needs and ensure best practices.

Requirements

  • Bachelor’s degree in a relevant field.
  • At least 2 years of relevant experience.
  • Valid State of Florida RN license.
  • Ability to learn new procedures, technologies, and protocols and adapt to changing priorities and work demands.
  • Ability to collaborate with others and contribute to a team environment.
  • Proficiency with office software, technology, and relevant computer applications.
  • Strong written and verbal communication skills for interacting with colleagues and stakeholders.

Responsibilities

  • Triage new patient appointments to the appropriate providers and ensure timely scheduling of initial appointments.
  • Review outside medical records to support appropriate scheduling.
  • Assess barriers to care and refer patients to support services, local organizations, and national organizations when needed.
  • Educate patients about treatment plans based on their diagnoses.
  • Support patients throughout the care continuum.
  • Counsel individuals and patients on positive health practices.
  • Collaborate with a multidisciplinary team of experts to determine the best treatment for patients.
  • Perform holistic evaluations of the specialty population using enhanced, proven techniques and procedures to achieve better results.
  • Contribute to improvements in patient care, healthcare policies, and resources.
  • Mentor healthcare professionals by serving as a preceptor or coordinating preceptors for visiting professionals, students, new graduates, and orientees.
  • Maintain professional knowledge through affiliation with professional and technical organizations and participation in relevant continuing education programs, conferences, seminars, and workshops.
  • Follow University and unit-level policies and procedures and safeguard University assets.

Benefits

  • Competitive salaries
  • Comprehensive benefits package
  • Medical benefits
  • Dental benefits
  • Tuition remission
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