Nurse Navigator - Cancer Services

Northwestern Memorial Healthcare•Geneva, IL
•$41 - $65

About The Position

The Nurse Navigator is a clinically competent registered professional nurse who coordinates multidisciplinary care for patients using the nursing process. The role reflects Northwestern Medicine’s mission, vision, and values; follows its Code of Ethics and Corporate Compliance Program; and complies with applicable policies, procedures, guidelines, and regulatory and accreditation standards. The Nurse Navigator partners with patients, families, physicians, and other healthcare team members to coordinate care, support transitions, and promote patient safety. The role also provides education, identifies learning and support needs, and uses available evidence and research to guide clinical decisions.

Requirements

  • Current experience within the past five years.
  • Completion of an accredited Registered Nurse program with a BSN.
  • Active Illinois Registered Nurse license (LIC RN).
  • BLS certification.
  • Basic computer knowledge.
  • Ability to communicate effectively in English, verbally and in writing.
  • Excellent customer service skills.
  • Work consistently within the Illinois Practice Act for Nursing and ANA Standards of Professional Nursing Practice.
  • Ability to assess when an interpreter is needed and use interpreter services effectively.

Nice To Haves

  • One year of acute-care experience in a hospital setting and/or one year of outpatient experience; preferably within the last four years of employment.
  • Prior case management or patient navigation experience in an acute or outpatient setting.
  • Basic EPIC EMR knowledge.

Responsibilities

  • Collaborate effectively with patients, significant others, and healthcare team members while maintaining ANA standards of professional nursing practice.
  • Assess and reassess patients and families for ongoing care needs, identify high-risk criteria, and initiate timely referrals to appropriate resources.
  • For new patients, collect and analyze data, identify and coordinate appropriate multidisciplinary care and appointments, triage information, and schedule patients appropriately.
  • Coordinate new patients with patients, families, physicians, and ancillary staff for multidisciplinary clinics.
  • Assist in creating a plan of care that reflects collaboration and communication.
  • Use the best available evidence, including research findings, to guide practice decisions.
  • Stay aware of current research trials and collaborate with research staff regarding new patients who may be eligible.
  • Serve as a resource to non-clinical staff responding to prospective patients seeking information.
  • Provide rationale for clinical decisions based on critical thinking.
  • Perform patient care in a manner that optimizes patient safety and reduces the likelihood of healthcare errors.
  • Identify learning needs, abilities, preferences, readiness, support systems, coping mechanisms, and barriers to learning; make referrals as appropriate.
  • Educate patients, families, and caregivers about diagnoses, processes, therapies, and testing.
  • Assist with transitions in care and between providers.
  • Pursue personal development and growth beyond routine educational sessions.

Benefits

  • Tuition reimbursement
  • Loan forgiveness
  • 401(k) matching
  • Lifecycle benefits
  • A range of benefits intended to support physical, emotional, and financial well-being and provide protection for unexpected life events
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