Reproductive Cancer Patient Navigator

Sea Mar Community Health Centers•Seattle, WA

23h•Onsite

About The Position

The Sea Mar Reproductive Cancer Patient Navigator (PN) is a temporary position supported by RAD-AID International. The PN will assist clinicians by guiding patients with abnormal breast or cervical cancer screening results through the process of accessing recommended follow-up care, including additional imaging, tests, and appointments at tertiary care centers. Sea Mar aims for all patients to receive appropriate follow-up and for any confirmed cancer to be diagnosed within 60 days of abnormal screening or symptom presentation. The PN will use supportive communication to motivate patients and help them overcome obstacles in completing follow-up testing and accessing specialty care. This role involves ongoing communication with patients, clinical staff (Primary Care), specialty care providers (Gynecology, Oncology), and community partners to ensure timely and appropriate patient care.

Requirements

Working knowledge of preventative cancer screening and its importance.
Knowledge of patient care processes, clinical procedures, and medical terminology, particularly regarding breast and cervical health.
Ability to think strategically to work through barriers with patients around medical access and procedures.
Strong communication skills and ability to connect with patients by phone.
Strong organizational and time management skills.
Ability to work with electronic health records and create messages, look at labs, review patient encounters, and update the medical record with historical data as appropriate.
Must be able to work both independently with minimal supervision and as a collaborative team in a dynamic work environment.
Must be able to use good judgment, meet deadlines, and prioritize workloads.
Must be able to maintain professionalism and appropriate boundaries in all interactions.
Must be detail and process-oriented with experience using electronic recording data systems (e.g., Epic) and various Microsoft Office applications (Word, Excel, Access, PowerPoint, Outlook) and Internet applications.
High school diploma or equivalent required.
Bilingual in English/Spanish required.
Minimum of two years of experience in nursing, medical assistant, or related clinical care delivery, or community health outreach and education.
Pre-hire and annual employee health screening required.
Initial TB test at hire and annual retest.
Must receive a satisfactory background check from the Washington State Patrol.
Must maintain a valid Washington Driver’s license and automobile liability insurance coverage.
Annual influenza vaccine required (exceptions for approved medical or religious exemptions).

Nice To Haves

Experience using electronic recording data systems (i.e. Epic)
Experience with various Microsoft Office applications such as Word, Excel, Access, Power Point, Outlook and Internet applications.

Responsibilities

Facilitate and schedule patient appointments/referrals with appropriate provider(s) for reproductive cancer screening, diagnosis, and treatment, under the direction of the QI department and clinical lead.
Contact patients with referrals related to breast and cervical abnormalities.
Request medical records from outside care providers and upload them to ensure accurate and complete medical records.
Strategically address "social determinants of health" that may delay or interfere with timely and appropriate follow-up services, including contacting and reminding patients to schedule, communicate, and arrive on time for appointments.
Maintain timely communication with primary care, Oncologist, Gynecologist, and other specialty care providers to facilitate collaboration between the patient’s primary care medical home and their specialists.
Collaborate with Sea Mar medical clinical staff, specialty clinics, research teams, and other stakeholders in planning and implementing educational, training, and quality improvement efforts for reproductive cancers.
Support quality improvement efforts regarding cancer screening, referrals, tracking, and follow-up.
Participate in Well Women Clinic Days and community outreach.
Assist in developing future workflows within Sea Mar clinics and help patients with outside referrals to specialty care.
Attend trainings and learning opportunities to expand content knowledge and best practices.
Track appropriate patient-level quality outcomes for monitoring and evaluation efforts.
Perform other duties as assigned.