BREAST CANCER NURSE NAVIGATOR

SOUTHWEST MEDICAL IMAGING•Scottsdale, AZ

1d•Hybrid

About The Position

We are seeking a compassionate and experienced Breast Nurse Navigator to join our team at our DESERT MOUNTAIN MEDICAL PLAZA location in Scottsdale and support patients throughout every stage of the breast cancer journey. This role is ideal for a registered nurse who is passionate about patient advocacy, care coordination, and delivering high-quality, personalized care. The Breast Nurse Navigator works closely with physicians, clinical staff, and referring providers to ensure seamless, patient-centered care from diagnosis through treatment and follow-up. Serving as an educator, advocate, and coordinator, the Navigator guides patients through imaging, procedures, results, treatment planning, and care transitions while connecting them with appropriate resources and support services.

Requirements

Problem Solving - Identifies and resolves problems in the timely manner. Gathers and analyzes information skillfully. Exhibits sound and accurate judgment. Works well in group problem solving situations. Uses reason even when dealing with emotional topics or patients.
Technical Skills – Expertise in nursing principles and standards. Strives to continuously build knowledge and skills and helps others do the same. Must possess strong computer skills and impeccable verbal communication skills. Reacts well under pressure. Listens and requests clarification when needed. Responds well to questions from staff, physicians and patients.
Customer Service - Manages difficult or emotional patient situations. Responds promptly to patient needs. Solicits patient feedback to improve service. Responds to requests for service and assistance. Meets commitments on a daily basis.
Teamwork - Exhibits objectivity and openness to others' views. Treats others with respect and consideration regardless of their status or position. Gives and welcomes feedback. Contributes to building a positive team spirit and puts success of team above own interests. Supports everyone's efforts to succeed. Shares expertise with others.
Quality - Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality. Applies feedback to improve performance and monitors own work to ensure quality. Prioritizes and plans work activities. Uses time efficiently. Follows policies and procedures. Supports the organization's goals and values. Maintains confidentiality.
Safety and Security - Observes safety and security procedures. Determines appropriate action beyond guidelines. Reports potentially unsafe conditions. Uses equipment and materials properly.
Dependability - Follows instructions, responds to management direction. Takes responsibility for own actions. Asks for and offers help when needed. Consistently reports to work and on time.
Bachelor’s degree (B.S.) preferred, or Associate's degree (A. A.)
Certified Breast Patient Navigator preferred OR Successful completion of Breast Patient Navigator certificate as administered by the National Consortium of Breast Centers within 6 months of hire.
Excellent IV placement and chest port access skills required
Radiology experience preferred
Current AZ State Board of Nursing Registered Nurse License
BLS certification
ACLS certification

Responsibilities

Requires the ability to work independently often, as well as be a contributing member of the healthcare team.
Requires assisting in general diagnostic, special procedures, ultrasound, CT, PET, MR, Nuclear Medicine and mammography procedures.
Contacts patients to obtain necessary pertinent information/medical history for upcoming appointments.
Facilitates communication between patient, radiologists and other healthcare providers for assigned patients.
Explains procedures and treatments to patient to gain cooperation, understanding, and diminish patient apprehension.
Administers prescribed medications and treatments in accordance with approved nursing standards, policies, procedures and protocols.
Maintains awareness of comfort and safety needs of patient.
Observes patient, obtains/monitors vital signs, records significant findings and notifies appropriate chain of command of patient's condition, deviations from normal, reaction to drugs, response to treatments and significant incidents.
Responds to urgent/emergent/life-saving situations based upon nursing standards, policies, procedures and protocols.
Documents all patient information in appropriate areas of medical record.
Helps positively promote/market the services provided by the company to patients and healthcare providers.
Requires flexibility to work at multiple locations.
Other duties may be assigned.