Nurse Navigator - UT Vascular & Transplant Surgeons

University Physicians' Association•Knoxville, IA

About The Position

The University Vascular & Transplant Surgeons (UVTS) Office Nurse Navigator coordinates and manages the full continuum of patient care within the practice. The role supports smooth office operations by managing referrals, coordinating care with providers, responding to patient inquiries and portal requests, coordinating co-surgeries, handling FMLA paperwork, scheduling surgeries, and providing cross-coverage across all sections of the Vascular office as needed.

Requirements

  • Licensed Nurse Practitioner or Certified Medical Assistant (LPN, CMA) license required.
  • Vascular surgeon experience required.

Responsibilities

  • Optimize new-patient intake processes for the UVTS practice.
  • Coordinate and manage patient care, including reviewing and processing referrals.
  • Build and maintain strong working relationships with referring physicians and their staff.
  • Ensure compliance with OSHA and HIPAA regulations.
  • Assist surgeons and advanced practice providers (APPs) with clinical and surgical support.
  • Advocate for patients by coordinating communications between patients, providers, and insurance companies to assist with prior authorizations for testing, procedures, and surgeries, as well as FMLA paperwork.
  • Attend required meetings and actively participate in team initiatives.
  • Maintain active BLS certification.
  • Provide coverage for front-, middle-, and back-office areas as needed to support overall office operations.
  • Perform other duties as assigned.
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