Nurse Manager - Contingent Staffing

Baystate Health • Springfield, MA

2d

About The Position

Baystate Health is seeking a Nurse Manager to oversee the comprehensive management and daily operations of its contingent and per diem clinical workforce. Reporting to the Vice President of Clinical Business Operations, this role manages contingent, per diem, Flex Team, and contract labor operations and collaborates with inpatient nursing unit leaders to support staffing, operational efficiency, and quality standards. The position also serves as the primary liaison with personnel agencies, implements business strategies, supports staff retention and professional advancement, and maintains standards for nursing practice.

Requirements

• At least 2 years of leadership experience.
• Active RN license to practice in Massachusetts.
• Bachelor of Science in Nursing (BSN).
• Ability to communicate effectively with large and diverse populations.
• Skill in collaborating with others to achieve specific goals.
• Proficiency in handling complex work assignments.
• Strong organizational abilities.
• Capacity to provide clear direction, with proven success.
• Strong computer skills.

Nice To Haves

• Experience in an acute care clinical setting.
• Master of Science in Nursing (MSN) or a master’s degree in a health-related field.

Responsibilities

• Oversee the contingent and per diem clinical workforce, Flex Team members, and contract labor, ensuring individuals meet role qualifications.
• Collaborate with inpatient nursing unit leaders, resource staff, core staff, and department managers to support cost-effective staffing outcomes and optimal coverage.
• Serve as the primary liaison with personnel agencies; assess staffing requirements, initiate placement requests, review candidate portfolios, and oversee preparatory steps before patient care assignments begin.
• Maintain data systems and statistical databases, evaluate current and proposed staffing models, and provide recommendations to the Vice President of Clinical Business Operations.
• Identify and resolve system challenges affecting departmental and institutional objectives, and manage change while supporting personnel.
• Coach, mentor, and role model for staff while supporting professional growth, ongoing learning, clinical skills, and constructive feedback.
• Analyze staffing patterns and department utilization of resources to develop goals, action plans, and initiatives that support positive outcomes.
• Ensure resource staff teams deliver high-quality patient care and collaborate with organizational leaders to develop and implement clinical processes that support quality and safety goals.

Benefits

• Medical, dental, and vision coverage, including local Health New England plans, depending on eligibility.
• Tuition assistance, CEUs, and professional development opportunities.
• Clinical advancement, leadership development, and internal career opportunities.
• Career options across Baystate Health hospitals, practices, and services throughout western Massachusetts.
• Retirement savings and employer match.
• Generous paid time off for eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager