Nurse Manager (RN) - Monroe Residential Campus

Hillside Childrens Center•Rochester, NY

1d•Onsite

About The Position

The Nurse Manager directs health care services staff to ensure quality health services for youth at the Monroe Campus. The role oversees the residential nursing team and may provide health care oversight, medical case management for an identified caseload, and clinical Registered Nurse services. The position is supported by an Assistant Nurse Manager and the Residential Nursing Director. It is full-time, primarily Monday through Friday during the day, with flexibility required for a rotating on-call schedule. Variable scheduling, including evenings and weekends, may also be required. The Nurse Manager ensures health care services comply with applicable laws, regulatory standards, and Hillside policies; develops coordinated services with an interdisciplinary team; manages staffing and expenses; and supports quality assurance and process improvement. The role coordinates care and follow-up for youth, maintains clinical records, educates staff and patients, and provides nursing care as needed. The position also has leadership and management responsibilities, including setting expectations, delegating work, coaching staff, and ensuring compliance with agency policies and applicable regulations. Candidates must have completed an accredited associate or bachelor's nursing program, have at least two years of Registered Nurse experience and one year of leadership experience, and hold an active, unrestricted New York State RN license. A valid, unrestricted New York State driver's license held for at least one year, a clean driving record, and insurance coverage meeting agency standards are also required. Basic Life Support training is required within 60 days of hire, with annual recertification.

Requirements

Successful completion of an accredited Associate or Bachelor’s Degree Nursing Program.
At least 2 years of experience as a Registered Nurse.
At least 1 year of leadership experience.
Active, unrestricted RN license in New York State.
Unrestricted, valid New York State driver’s license held for at least 1 year, a clean driving record, and minimum insurance coverage meeting agency standards.
Basic Life Support training within 60 days of hire and annual recertification.
Ability to work variable schedules, including evenings and weekends, and participate in a rotating on-call schedule.
Demonstrated commitment to quality and efficient, effective use of resources.
Sound judgment and critical thinking to assess situations, prioritize tasks, and make timely decisions, including in high-pressure or emergent situations.
Accurate knowledge of regulatory and practice requirements and treatment protocols, particularly HIPAA.
High standards of ethical and professional conduct toward youth and families.
Knowledge of agency and external provider services, and ability to maintain contacts to access care efficiently.
Ability to meet the physical demands of the position, including lifting and carrying items, driving, and performing required movements and manual dexterity tasks.

Responsibilities

Ensure health care services comply with applicable federal, state, and local statutes, regulatory agency standards, and Hillside policies.
Develop and deliver coordinated health services consistent with professional practice standards as part of an interdisciplinary team.
Understand and assist in developing health care service delivery systems at the assigned location.
Maintain staffing levels within budgeted FTE parameters and manage program expenses.
Support process improvement initiatives with agency leadership and conduct ongoing quality assurance reviews of nursing systems and staff.
Monitor and respond to patient movement, including referrals, admissions, health care, and discharge.
Advocate for youth to establish and maintain appropriate health care.
Perform Registered Nurse clinical functions for youth in assigned programs when needed.
Create and maintain daily staff schedules to meet regulatory and patient care requirements.
Participate in admission-related meetings to obtain medical and psychiatric histories, establish health care needs, and complete medication prior authorizations or medical-necessity documentation when needed.
Review physician recommendations with treatment teams and families, encourage family participation, and implement follow-up recommendations.
Consult with pediatricians and other health care team members about physical and psychiatric concerns.
Provide health service follow-up information to treatment, residential, program coordinator, case management, and other agency staff.
Educate staff and patients on relevant health topics to support proper care and follow-up.
Document diagnostic assessments, individual treatment plans, and treatment notes in patients’ electronic clinical records.
Provide discharge summaries establishing health care follow-up when needed.
Serve regularly as a preceptor for new and contract nursing staff.
Coordinate with physicians, nurse practitioners, clinicians, and other treatment team providers to assess, plan, implement, and evaluate patient care while maintaining continuity and quality.
Provide nursing services including case finding, health teaching, health counseling, and care supportive of or restorative of life and well-being.
Participate as a member of the campus- or service-based leadership team and make sound decisions within the area’s leadership structure.
Maintain confidentiality and discuss confidential matters appropriately in compliance with HIPAA.
Participate in a rotating on-call schedule as assigned and in accordance with service guidelines.
Maintain professional relationships with temporary staffing agencies to support retention of contract staff and completion of onboarding and payroll processes.
Communicate Hillside’s mission, vision, values, goals, and strategies; establish aligned objectives and expectations.
Delegate work appropriately, ensure staff have the skills and resources to succeed, provide coaching and training, and support staff growth and performance goals.
Ensure Hillside policies, procedures, and applicable laws, regulations, and guidelines are followed.
Perform other duties as assigned.