Nurse Manager (RN) - Monroe Residential Campus

Hillside•City of Rochester, NY

2d•$90,000 - $120,000•Onsite

About The Position

The Nurse Manager directs health care services staff to ensure quality health services for youth at a site or within a particular service. The role may also provide health care oversight and medical case management for an identified caseload of youth, as well as perform the clinical functions of a Registered Nurse. This full-time position primarily works Monday through Friday during the day, with flexibility required for a rotating on-call schedule. It oversees the residential nursing team at the Monroe Campus and is supported by an Assistant Nurse Manager and the Residential Nursing Director. The Nurse Manager ensures that care and nursing systems comply with applicable laws, regulations, professional standards, and agency policies; coordinates health services with interdisciplinary teams; manages program staffing and expenses; and supports quality assurance and process improvement. The position includes clinical care, patient advocacy and care coordination, documentation, staff education and precepting, leadership-team participation, and rotating on-call responsibilities. The role also requires sound decision-making, confidentiality, and effective coordination with agency and external health care providers.

Requirements

Successful completion of an accredited Associate or Bachelor’s Degree Nursing Program.
At least 2 years of experience as a Registered Nurse.
At least 1 year of leadership experience.
Active, unrestricted Registered Nurse license in New York State.
Valid, unrestricted New York State driver’s license held for at least 1 year, a clean driving record, and minimum insurance coverage meeting agency standards.
Basic Life Support (BLS) training within 60 days of hire and annual recertification.
Demonstrated commitment to quality and efficient, effective use of resources.
Sound judgment and critical-thinking skills to assess situations, prioritize tasks, and make timely, effective decisions, including in high-pressure or emergent situations.
Accurate knowledge of applicable regulatory and practice requirements and treatment protocols, particularly HIPAA requirements.
High standards of ethical and professional conduct toward youth and families.
Knowledge of agency and external-provider services, and ability to maintain contacts to efficiently access care for clients.
Ability to work variable schedules, including evenings and weekends.
Ability to meet the described physical demands, including lifting and carrying requirements, manual dexterity, and use of required protective equipment.

Responsibilities

Ensure health care for youth complies with applicable federal, state, and local statutes, regulatory standards, and Hillside policies.
Develop and deliver coordinated health services in accordance with professional practice standards as part of an interdisciplinary team.
Understand and assist in developing health care service delivery systems at the assigned location.
Maintain staffing FTEs within budget and manage expenses for the assigned health care services program.
Support process improvement initiatives in collaboration with agency leadership.
Conduct ongoing quality assurance reviews of nursing systems and nursing staff.
Monitor and respond to patient movement, including referrals, admissions, health care, and discharge.
Advocate for youth in care to establish and maintain appropriate health care.
Perform Registered Nurse clinical functions for youth admitted to assigned programs when needed.
Create and maintain daily staff schedules that meet regulatory and patient-care requirements.
Attend admission meetings to obtain medical and psychiatric histories, establish health care needs, and complete medication prior authorizations or medical-necessity documentation when needed.
Review physicians’ health care recommendations with the treatment team and family, encourage family participation, and implement follow-up care recommendations.
Consult with pediatricians and other members of patients’ health care teams regarding physical and psychiatric concerns.
Provide health service follow-up information to treatment, residential, program coordination, case management, and other agency staff.
Educate staff and patients on relevant health topics to support appropriate care and follow-up.
Document diagnostic assessments, individual treatment plans, and treatment notes concerning recommended services and appropriate treatment in each patient’s electronic clinical record.
Provide discharge summaries establishing health care follow-up when needed.
Serve regularly as a preceptor for new staff and contract nursing staff.
Consult and coordinate with treating physicians, nurse practitioners, clinicians, and other treatment providers to assess, plan, implement, or evaluate patient care plans and ensure continuity and quality of care.
Provide nursing services including case finding, health teaching, health counseling, and care supportive of or restorative to life and well-being.
Serve as a member of the local campus-based or service-based leadership team.
Make sound critical decisions and implement decisions in conjunction with the leadership structure for the area of responsibility.
Maintain confidentiality and discuss confidential matters appropriately in compliance with HIPAA.
Assume rotating on-call responsibilities in accordance with service guidelines.
Maintain professional relationships with temporary staffing agencies and help ensure contract staff retention and completion of required onboarding and payroll processes.
Perform other duties as assigned.
Communicate and connect Hillside’s mission, vision, values, goals, and strategies to daily work, establishing clear and aligned objectives and expectations.
Align work with staff strengths, delegate tasks, ensure staff have appropriate skills and resources, provide coaching and training, treat staff fairly, and involve staff in performance goals and shared accountability.
Ensure Hillside policies and applicable governmental laws, regulations, and guidelines are followed.