Nurse Manager of Surgical Services

Community Health Systems•Fort Wayne, IN

About The Position

Lutheran Hospital in Fort Wayne, Indiana, is seeking a full-time Nurse Manager of Surgical Services. The Manager is responsible for daily operations and coordination of care across pre-operative, intra-operative, and post-operative surgical services. The role leads clinical and non-clinical staff, supports quality and safety initiatives, and works with multidisciplinary teams to deliver high-quality, patient-centered care. The Manager supports employee engagement, departmental performance, and alignment with hospital-wide operational, financial, and strategic goals. The position includes staff supervision and development, scheduling, performance evaluations, budget management, quality assurance, regulatory compliance, and collaboration with leadership and clinical teams. The Manager may also work in a staff role when required.

Requirements

Bachelor's degree in a relevant field, or more than four years of direct experience in lieu of a bachelor's degree.
Two to four years of experience in a closely related field with a bachelor's degree.
Registered Nurse (RN) state licensure and/or compact state licensure.
Basic Life Support (BCLS) certification from AHA, ARC, or ASHI.
Advanced Cardiac Life Support (ACLS) certification from AHA, ARC, or ASHI.
Strong leadership, organizational, and communication skills.
Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.
Ability to foster a positive work environment promoting teamwork, professionalism, and continuous improvement.
Ability to communicate effectively with leadership, team members, and stakeholders.
Ability to delegate responsibilities and independently manage tasks while meeting established deadlines.
Problem-solving and critical-thinking skills.
In-depth knowledge of industry best practices and regulatory compliance, if applicable.
Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools.

Nice To Haves

Master's degree.
Two to four years of previous leadership experience.
Clinical area of specialty certification in perioperative nursing, such as CNOR.

Responsibilities

Oversee patient care throughout the preoperative, operative, and postoperative phases.
Supervise, support, and evaluate surgical services staff, ensuring adherence to clinical standards and regulatory requirements.
Apply evidence-based practices and performance improvement methods to improve clinical outcomes, patient safety, and workflow efficiency.
Analyze patient satisfaction, quality, staffing, and operational data to drive improvement.
Develop and implement surgical services policies, procedures, practice standards, and protocols in accordance with hospital and regulatory guidelines.
Collaborate with physicians, department leaders, support services, and leadership teams to support communication, continuity of care, service delivery, and resolution of operational issues.
Engage staff in identifying improvement opportunities, risk mitigation strategies, and best practices.
Participate in strategic planning, program development, and capital and resource planning for the surgical department.
Provide leadership, mentorship, and professional development opportunities for departmental staff.
Schedule employees to ensure effective use of resources and consult with the Director on staffing issues.
Conduct performance evaluations, set goals, and provide feedback on staff performance and development.
Develop and manage the departmental budget and monitor expenditures for cost-effective operations.
Evaluate and implement new technologies to enhance operational efficiency.
Ensure compliance with relevant regulatory bodies and participate in audits, inspections, and accreditation processes as applicable.
Follow established quality control practices to ensure accuracy, consistency, and safety.
Stay up to date with industry advancements, new technologies, and regulatory changes.
May work in a staff role when required and fulfill the duties and competencies established for that role.
Maintain regular and reliable attendance and comply with all policies and standards.
Perform other duties as assigned.