Director of Surgical Services

Adventist HealthCare•Rockville, MD

8d•$127,851 - $191,776

About The Position

Shady Grove Medical Center seeks an experienced Director of Surgical Services who will embrace Adventist HealthCare’s mission to extend God’s care through physical, mental, and spiritual healing. Reporting directly to the Chief Nursing Officer (CNO), the Director provides strategic leadership and administration for patient care, education, safety, and quality in accordance with organizational policies and professional nursing practice standards. The role promotes a professional practice environment and builds collaborative partnerships with physician, facility, organizational, and other stakeholders to improve clinical operations, nursing, and patient-care outcomes. The Director oversees clinical operations, clinician and patient/family education, customer service, patient safety, financial outcomes, quality outcome management, and regulatory compliance. The position establishes and executes strategic, operational, and business plans; oversees budgets, productivity, and resource utilization; develops leaders and teams; and leads evidence-based practice, care coordination, and performance improvement efforts. The Director also represents the specialty across the organization, supports professional development and collaboration, and models patient-centered, outcome-focused care and organizational values.

Requirements

Master’s degree, or obtain one within two years of hire.
Degree in nursing (BSN or MSN).
Certification in leadership or nursing administration within one year of hire.
Eight years of experience as a registered nurse, including three years as a nurse leader in the specialty area, and experience in systems-level leadership.
Current Maryland State nursing license.
Active American Heart Association Basic Life Support (BLS) certification.
Ability to analyze written, spoken, visual, and other sensory stimuli.
Ability to analyze written and spoken English.
Ability to cope effectively with stressful situations and time constraints.
Ability to interpret scientific data logically and coherently.
Ability to solve problems logically and follow detailed written and verbal instructions.
Ability to direct and manage others and work well with others.
Must be available for on-call calls as needed, including weekend and holiday availability.

Nice To Haves

Active participation in professional organizations.

Responsibilities

Establish a strategic plan, provide resources, and define a clear vision for the specialty or service line.
Collaborate with administrators, physicians, managers, providers, and leadership to plan, implement, and evaluate strategic initiatives and operational plans.
Align department goals and activities with program and hospital plans and guide organizational priorities.
Connect inpatient and outpatient plans to coordinate care across the continuum and improve operational efficiency.
Develop program and business plans to address newly identified patient-care needs.
Develop annual and multiyear capital budgets and annual operational budgets; establish productivity targets with managers.
Hold nurse leaders and support staff accountable and represent the service or specialty as part of the senior leadership team.
Maintain professional organization membership and participate in professional practice issues when able.
Maintain required licensure, certifications, and mandatory education, and model compliance.
Develop future leaders, promote cohesive teams, support constructive conflict resolution, and encourage respectful, clear communication and colleague feedback.
Encourage staff participation and decision-making to improve patient and family care and the work environment.
Identify issues for the CNO and lead process-improvement initiatives; collaborate professionally with other departments and establish strategic departmental partnerships.
Coach and counsel direct reports for professional development, including timely performance appraisals and regular one-to-one meetings.
Promote professional practice, including nursing autonomy, authority, accountability, and responsibility; advocate for staff participation in professional development.
Participate in leadership forums and organization-wide activities; support community and organizational relationships, recognize employees, and honor diversity.
Strengthen the professional role of disciplines, ensure clinical practice models are deployed, and promote outcome-focused, customer-centered care.
Articulate clinical performance expectations and guide managers on practice issues and resource utilization.
Encourage research presentations and review of published findings; lead evidence-based practice initiatives and serve as a resource on practice issues and trends.
Oversee development and implementation of the care delivery model and establish expectations based on professional and regulatory standards.
Lead or consult on implementation, evaluation, and modification of care coordination and case management.
Facilitate multidisciplinary performance-improvement committees to develop evidence-based practice and monitor variances.
Provide communication and education that support care coordination and care-management strategies, and build partnerships with relevant providers and organizations.
Advocate for labor, equipment, and facility resources needed for safe patient care in specialty areas.
Execute established plans and services through measurement, monitoring, analysis, reporting, and adjustment of resource allocation and utilization.
Collaborate with the CNO and COO on program or practice changes to improve resource utilization and provide monthly budget-analysis reports to them.
Model positive customer service and Mission in Motion practices, including AIDET, purposeful rounding, huddles, bedside shift reports, and the 10/5 rule.
Drive and model behaviors that contribute to Key Result Area goals and support a professional practice environment.

Benefits

Medical, prescription, dental, and vision coverage for employees and eligible dependents effective on the date of hire.
Employer-paid short- and long-term disability, basic life insurance, and AD&D; short-term disability buy-up is available.
Paid Time Off.
Employer retirement contribution and matching after one year of eligible employment, with a three-year vesting period.
Flexible spending accounts and voluntary legal, life, pet, auto, home, long-term care, and critical illness and accident insurance.
Subsidized childcare at participating childcare centers.
Tuition reimbursement.
Employee Assistance Program (EAP) support.
Work-life balance through nonrotating shifts.
Recognition and rewards for professional expertise.
Free employee parking.