Director Surgical Services

HCA Healthcare • Alexandria, LA

2d • Onsite

About The Position

The Director of Surgical Services oversees the overall function and staffing of the department, including forecasting, planning, and budget monitoring. The role fosters accountability and collaboration and supports strategies, policies, and procedures that advance facility objectives.

The Director leads efforts to provide high-quality, patient-centered care; ensure compliance with clinical, legal, and regulatory standards; improve patient experience; develop and retain staff; grow services; and manage budgets, staffing, supplies, and equipment. The position is with Rapides Regional Medical Center in Alexandria, Louisiana.

Requirements

• Bachelor's degree or other approved education plan.
• Bachelor's degree in Nursing.
• At least 1 year of applicable experience.

Nice To Haves

• Master's degree preferred.
• At least 3 years of applicable experience preferred.

Responsibilities

• Identify and implement evidence-based practices to improve patient safety and quality outcomes, and ensure adherence to standards of care.
• Manage variation in clinical practice to improve efficiency, effectiveness, and cost; promote accountability and transparency in care.
• Monitor benchmarks, accreditations, designations, and regulatory requirements, and pursue improvements and compliance.
• Develop and implement policies, procedures, and practices that comply with legal and regulatory standards.
• Ensure equipment maintenance meets regulatory and accreditation standards.
• Coordinate forecasting, patient flow, admissions, and discharges to support efficient throughput and high-quality care.
• Develop care coordination policies and foster interdisciplinary communication and collaboration across departments.
• Ensure staff with appropriate clinical competencies are assigned to meet patient care needs; direct nursing practice and unit operations.
• Develop nursing policies, procedures, and standards to assess, meet, and evaluate patient and family needs.
• Lead initiatives to improve patient experience, satisfaction, and service, using feedback to benchmark performance and identify opportunities.
• Collaborate with subject matter experts and patient experience leaders to support evidence-based practices and customer service.
• Promote organizational values, recognize and support employees, and develop strategies to improve employee engagement.
• Identify employee and team development or training needs; provide coaching and feedback to improve performance.
• Attract, develop, engage, and retain talent, ensuring staff skills and assignments meet business needs.
• Collaborate with administrators and physicians to enhance existing services and develop new offerings.
• Identify opportunities to expand services and product lines, engage stakeholders, use technology, and increase volume.
• Participate in the annual budget process, including revenue and expense forecasts, staffing, and supply and equipment needs.
• Monitor budget performance, evaluate variances, and implement actions to address performance gaps.
• Manage labor, including position control, scheduling, productivity, and premium pay; maintain appropriate staffing levels.
• Manage operating expenses and supply and equipment utilization; identify and implement cost reductions.
• Perform other duties as assigned and adhere to HCA Healthcare's Code of Conduct and Mission and Value Statement.

Benefits

• Comprehensive medical coverage, including prescription drug and behavioral health coverage, free telemedicine, and free AirMed medical transportation.
• Dental and vision benefits.
• Life and disability coverage.
• Flexible spending accounts and supplemental health protection plans.
• Auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, and pet insurance.
• Free counseling and resources for emotional, physical, and financial well-being.
• 401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock.
• Fertility and family-building benefits and adoption assistance.
• Referral services for child, elder, and pet care, home and auto repair, and event planning.
• Consumer discounts.
• Retirement readiness, rollover assistance, and preferred banking partnerships.
• Education assistance for tuition, student loans, certification support, and dependent scholarships.
• Colleague recognition program.
• Paid time off, paid family leave, disability coverage, and leaves of absence.
• Employee Health Assistance Fund offering free employee-only coverage to eligible full-time and part-time colleagues based on income.

What This Job Offers

• Job Type: Full-time
• Career Level: Director