Director Surgical Services

HCA Healthcare • Houston, TX

23h • Onsite

About The Position

The Director of Surgical Services oversees the overall function and staffing of surgical services, including forecasting, planning, and budget monitoring. The role fosters accountability and collaboration and supports strategies, policies, and procedures that advance facility objectives.

The Director leads clinical quality and patient safety efforts, ensures compliance with legal, regulatory, and accreditation standards, and directs nursing practice and unit operations. The role also coordinates patient flow, promotes interdisciplinary collaboration, and works to improve patient experience and employee engagement. In partnership with administrative leaders and physicians, the Director identifies opportunities to expand services and manages department resources and financial performance.

HCA Houston Healthcare Medical Center is a 445+ bed acute care hospital in central Houston, providing a range of medical services and 24/7 emergency care. The hospital includes surgical and medical intensive care units and is an accredited MBSAQIP Center and Chest Pain Center with Primary PCI.

Requirements

• Bachelor’s degree or other approved education plan.
• At least 1 year of applicable experience.

Nice To Haves

• Bachelor’s degree in Nursing.
• Master’s degree preferred.
• At least 3 years of applicable experience preferred.

Responsibilities

• Identify and implement evidence-based practices to advance patient safety and quality outcomes, ensure standards of care, and manage variation in clinical practice.
• Promote accountability and transparency in care and pursue applicable benchmarks, accreditations, and designations.
• Ensure compliance with legal and regulatory standards, and develop and implement compliant policies, procedures, and practices.
• Ensure equipment maintenance is performed according to regulatory and accreditation standards.
• Forecast volume and coordinate patient flow and admission and discharge planning to support efficient, high-quality patient care.
• Develop care coordination policies and procedures and foster interdisciplinary communication and collaboration.
• Assign staff with appropriate clinical competencies to meet patient care needs; direct nursing practice and unit operations.
• Develop policies, procedures, and nursing standards to ensure patient and family needs are assessed, met, and evaluated.
• Lead efforts to attain and sustain a strong patient experience, use feedback to identify improvement opportunities, and implement patient-experience strategies.
• Collaborate with subject matter experts and patient experience leaders on evidence-based practices for patient experience and customer service.
• Promote the organization’s vision, mission, and values; recognize and support employees and develop strategies to improve engagement.
• Identify employee development and training needs; provide coaching, feedback, and training to improve performance.
• Attract, develop, engage, and retain talent, ensuring people with appropriate skills and motivations are placed in roles that meet business needs.
• Work with administrative leaders and physicians to enhance existing services or develop new offerings and identify opportunities for service and product-line growth.
• Identify stakeholder engagement strategies, technological advances, and other opportunities to differentiate services and increase volume.
• Participate in annual budgeting, including department revenue and expense forecasts and staffing, supply, and equipment needs.
• Monitor budget performance, evaluate variances, and implement actions to address performance gaps.
• Manage labor, including position control, scheduling, productivity, premium-pay use, and staffing to support patient care.
• Manage operating expenses and supply and equipment utilization; identify and implement cost-reduction opportunities.
• Perform other duties as assigned and adhere to HCA Healthcare’s Code of Conduct and Mission and Value Statement.

Benefits

• Medical coverage, including prescription drug and behavioral health coverage, telemedicine, and AirMed medical transportation.
• Dental and vision benefits.
• Life and disability coverage.
• Flexible spending accounts and supplemental health protection plans.
• Auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, and pet insurance.
• Free counseling and resources for emotional, physical, and financial wellbeing.
• 401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock.
• Fertility and family-building benefits and adoption assistance.
• Referral services for child, elder, and pet care, home and auto repair, and event planning.
• Consumer discounts.
• Retirement readiness, rollover assistance, and preferred banking partnerships.
• Education assistance, including tuition, student loan, and certification support, and dependent scholarships.
• Colleague recognition program.
• Time Away From Work Program, including paid time off, paid family leave, disability coverage, and leaves of absence.
• Employee Health Assistance Fund offering free employee-only coverage to eligible full-time and part-time colleagues based on income.

What This Job Offers

• Job Type: Full-time
• Career Level: Director