Director of Surgical Services

Community Health Systems•Statesboro, GA

1d•Onsite

About The Position

East Georgia Regional Medical Center in Statesboro, Georgia, is seeking a Director of Surgical Services to provide strategic leadership and operational oversight for the surgical services department. The Director is responsible for ensuring safe, high-quality patient care; departmental planning; regulatory compliance; financial management; and collaboration across multidisciplinary teams. The role promotes excellence, innovation, and continuous improvement to optimize surgical outcomes, patient satisfaction, and operational efficiency. The Director oversees department operations, staffing, scheduling, resources, quality improvement, patient-care processes, and performance metrics. The position works closely with surgeons, anesthesiologists, nursing staff, hospital leadership, and Supply Chain and Procurement teams. It also supports staff recruitment, retention, mentorship, and professional development; contributes to strategic planning and service expansion; and maintains compliance with applicable regulations and standards. The Director may perform staff duties when required and must maintain regular, reliable attendance and comply with organizational policies and standards. A bachelor’s degree in a relevant field is required, or seven or more years of direct experience may be accepted in lieu of the degree. A master’s degree is preferred. Three to five years of experience in a closely related field is required with a bachelor’s degree; three to five years of prior leadership experience is preferred. Required credentials include an RN state or compact-state license, BCLS, and ACLS. The position is not eligible for immigration sponsorship; applicants must be authorized to work in the United States for any employer.

Requirements

Bachelor’s degree in a relevant field, or seven or more years of direct experience in lieu of a bachelor’s degree.
Three to five years of experience in a closely related field when holding a bachelor’s degree.
RN state licensure and/or compact-state licensure.
BCLS certification issued by the American Heart Association, American Red Cross, or American Safety and Health Institute.
ACLS certification issued by the American Heart Association, American Red Cross, or American Safety and Health Institute.
Strong leadership, organizational, and communication skills.
Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.
Ability to foster a positive work environment that promotes teamwork, professionalism, and continuous improvement.
Ability to communicate effectively with leadership, team members, and stakeholders.
Ability to work effectively with others, delegate responsibilities, and manage tasks independently while meeting deadlines.
Problem-solving and critical-thinking skills.
In-depth knowledge of industry best practices and regulatory compliance, if applicable.
Strong organizational and time-management skills.
Proficiency with Google and Microsoft platforms, healthcare software systems, and data-analysis tools.
Authorization to work in the United States for any employer; the role is not eligible for immigration sponsorship.

Nice To Haves

Master’s degree.
Three to five years of previous leadership experience.

Responsibilities

Oversee daily Surgical Services department operations, including scheduling, staffing, and resource allocation.
Lead quality improvement initiatives to improve patient safety, surgical outcomes, and operational performance.
Coordinate surgical schedules, patient flow, and interdisciplinary communication with surgeons, anesthesiologists, nursing staff, and other stakeholders.
Recruit, hire, retain, mentor, and support the professional development and continuing education of qualified staff.
Monitor patient-care processes and outcomes, respond to patient concerns, and implement improvements to patient satisfaction and experience.
Promote a positive work culture and work toward employee satisfaction and retention goals.
Resolve patient-care issues, complaints, and incidents; investigate and implement corrective actions as needed.
Keep current with industry trends, clinical best practices, emerging technologies, and regulatory changes.
Establish and monitor key performance metrics and use data to identify improvement opportunities and measure departmental success.
Coordinate with Supply Chain and Procurement to manage inventory, surgical instruments, and equipment.
Participate in strategic planning and organizational initiatives to expand surgical services and strengthen the facility’s market position.
Provide leadership, mentorship, and professional development opportunities for departmental staff.
Schedule employees, consult leadership about potential staffing issues, conduct performance evaluations, set goals, and provide feedback.
Collaborate with hospital leadership on departmental strategy, budgeting, resource allocation, and long-term planning.
Monitor expenditures and support cost-effective delivery of services.
Evaluate and implement technologies to enhance operational efficiency.
Develop and implement departmental policies, procedures, and protocols to optimize quality and efficiency.
Ensure compliance with relevant regulatory bodies; participate in audits, inspections, and accreditation processes as applicable.
Work with leadership teams to coordinate and improve service delivery.
Perform staff-role duties when required and fulfill the competencies established for that job.
Maintain regular and reliable attendance and comply with applicable policies and standards.