Nurse Manager - OBOT

Community Health Connections•Fitchburg, MA

6d•$95,000 - $117,500•Onsite

About The Position

The Nurse Manager - OBOT will be responsible for the organization and coordination of Suboxone and Vivitrol schedules, patient distribution across sites, and management of provider time blocks. This role involves managing the provider registry for patients receiving MAT, serving as the primary point of contact for accurate information regarding protocols for Suboxone and Vivitrol, and providing patient education materials. The Nurse Manager will act as a liaison for patient counseling and primary care coordination, offering support during all phases of patient treatment including screening, intake, induction, stabilization, and maintenance. Responsibilities include conducting random nurse visits to ensure compliance and minimize medication diversion, providing clear vision and oversight for the program and any associated grant mandates, and attending mandatory program meetings and trainings. The role ensures staff receive appropriate training mandated by grants or CHC, and requires travel to all CHC sites for provider support, staff management, and patient care. The Nurse Manager will develop and maintain relationships with DPH, including monthly data submission, and create individualized case management plans in coordination with members and providers. This position involves communication with providers, patients, and families, maintaining the treatment database, and monthly reporting to the Quality Improvement Committee. Audits and reviews will be conducted to monitor staff compliance with agency policies, and collaboration with CHC supervisors and department managers is expected. The Nurse Manager will participate in defining program standards, practices, and educational needs for OBOT/MAT staff, ensuring safe, compassionate, and confidential care. This includes conducting annual evaluations, competencies, scheduling, delegating work, and taking disciplinary actions for program staff, as well as counseling and supporting staff on personnel issues. Participation in quality improvement, PCMH initiatives, and community activities like health fairs and outreach is also required. The role demands excellent customer service, effective communication (email, phone), team building, and analytical/data management skills using PC-based software (MS Office). A commitment to the mission, values, and standards of the health center is essential, along with the ability to work independently on projects and perform related duties as assigned.

Requirements

Registered Nurse degree required
Work experience in an ambulatory medical office environment.
Proof of Leadership experience.
Currently registered as a Registered Nurse in the Commonwealth of Massachusetts and its Board of Registration in Nursing.
Computer skills for accurate data entry.
AHA BLS Health Care Provider certification or equivalent.
Demonstrated interpersonal relationship skills.
Demonstrated written and verbal communication skills in English.
Demonstrated ability to work in a fast-paced medical office environment.

Nice To Haves

Bachelor of Science Nursing preferred

Responsibilities

Organization & coordination of Suboxone and Vivitrol schedules, distribution of patients across sites and provider time blocks.
Management of provider registry for patients receiving MAT.
Serve as the patient contact and point person for accurate information for patients and providers regarding protocols for Suboxone and Vivitrol patient education materials.
Act as patient contact link for patient counseling, as well as patient contact link for primary care.
Provide support during screening, intake, induction, stabilization & maintenance phases of patient treatment.
Conduct random nurse visits as directed by provider to insure compliance and minimize diversion of prescribed medications.
Responsible for providing clear vision and oversight for all aspects of the program and any grants mandates associated with the program.
Attend mandatory program meetings and trainings.
Ensure staff receive all appropriate training mandated by grants and/or CHC.
Program oversight requires travel to, provider support, staff management and patient care at all CHC sites.
Develop and maintain relationship with DPH, including monthly submission of data management system file extractions.
Develop individualized case management plan in coordination with the member and provider to reach timely and appropriate patient centered goals.
Communication with providers, patients and the patient’s families when appropriate.
Maintain the treatment database for those patients enrolled in the program and pertinent to any associated grants.
Monthly reporting to Quality Improvement Committee and other committees as requested.
Conduct audits and reviews to monitor compliance with agency policies and procedures by program staff.
Work collaboratively with CHC supervisors and department managers.
Participate in defining program standards, practices, and educational needs of OBOT/MAT staff.
Ensure safe, compassionate, confidential care.
Conduct annual evaluations, competencies, scheduling, delegating work and taking disciplinary actions when needed for program staff.
Counsel and support staff on personnel issues such as career development, work problems or interpersonal conflicts.
Participate in quality improvement and PCMH initiatives.
Participate in Health Centers community activities (health fairs, OBOT community outreach).
Demonstrate excellent customer service and effective communication skills by email or calling via telephone in regards to meetings, staff updates, and other correspondence as needed.
Demonstrate team building skills.
Demonstrate analytic and data management skills using a variety of PC based software, including MS Office (Word, Excel, and Power Point).
Demonstrate understanding and commitment to the mission of the health center.
Demonstrate understanding and commitment to the established CHC Values and Standards.
Work independently on special nonrecurring and ongoing projects as needed.
Perform related duties as required and assigned.