Nurse Investigator- Atlanta

Georgia Department of Revenue•Atlanta, GA

6d•Remote

About The Position

The Nurse Investigator conducts clinical mortality reviews and investigations of deaths of individuals receiving developmental disability services. The role involves gathering and reviewing evidence, interviewing relevant individuals, requesting and examining medical records and other information, and coordinating investigations with other agencies as needed. Investigators document case activity, develop evidence-based reports and conclusions, and provide technical support to providers regarding deficiencies identified during investigations. The position also requires accurate and timely data entry, maintaining familiarity with applicable rules, regulations, policies, and provider manuals, and developing positive working relationships with providers and other stakeholders. The investigator plans and prioritizes workload, manages deadlines, communicates professionally, provides effective customer service, collaborates with team members, attends meetings and trainings, and assists with projects. Statewide travel is required as needed; the posting lists travel at 10%. The listed workplace address is 200 Piedmont Ave, SE, Atlanta, Georgia, and the posting also identifies the position as remote.

Requirements

High school diploma or GED and four years of job-related experience, or two years of experience at the lower-level Complnc Specialist 2 (RCP061) or an equivalent position.
Some positions may require certification or licensure; any required license must be current and permit practice in Georgia.
Some positions may require a valid driver's license.
Must meet applicable employment screening requirements, which may include drug screening, TB evaluation, and annual influenza vaccination; limited exemptions may be available for documented medical contraindications or qualifying religious beliefs.
A national and state background check is required as a condition of employment.

Responsibilities

Conduct clinical mortality investigations of deaths of individuals receiving developmental disability services.
Interview witnesses, complainants, and persons of interest to obtain relevant information.
Systematically collect evidence using established investigative methods and techniques.
Request and review medical records and other data or records from a variety of sources.
Coordinate investigations with other agencies as needed.
Maintain accurate, detailed, organized investigator notes covering records reviewed, interviews, and case history.
Maintain sufficient familiarity with applicable rules, regulations, policies, and provider manuals to perform assigned duties.
Develop clear, thorough investigation reports and draw conclusions based on evidence, testimony, and applicable policies, rules, and regulations.
Provide technical support to providers regarding deficiencies identified in investigations.
Enter data accurately, thoroughly, and promptly into multiple databases.
Maintain positive working relationships and communicate effectively with providers, DBHDD offices and divisions, and other stakeholders.
Present a professional image in in-person, telephone, and electronic communications.
Plan and prioritize workload and manage deadlines independently to ensure timely work.
Read, screen, and respond to correspondence in a timely manner.
Identify and prioritize critical issues and use sound judgment when responding to internal and external contacts.
Provide respectful, accurate, timely customer service, including anticipating customer needs and following through effectively.
Collaborate and work effectively as a team member.
Assist with projects as needed.
Participate in team meetings and attend trainings.
Travel statewide as needed.