Nurse Investigator- Atlanta
About The Position
The Department of Behavioral Health and Developmental Disabilities (DBHDD) is seeking a Nurse Investigator in Atlanta. This role involves conducting clinical mortality reviews of deaths of individuals receiving developmental disability services. The Nurse Investigator will interview witnesses, collect evidence, review medical records, and coordinate with other agencies. The position requires developing detailed investigation reports, providing technical support to providers, and accurately entering data into databases. Effective communication and collaboration with internal and external stakeholders are essential. The role also involves managing workload, responding to correspondence, and maintaining professional conduct. The Nurse Investigator will assist with projects, participate in team meetings and trainings, and travel statewide as needed.
Requirements
- High school diploma/GED and four (4) years of job-related experience; or two (2) years of experience required at the lower level Complnc Specialist 2 (RCP061) or position equivalent.
- Some positions may require a certification or licensure.
- Some positions may require a valid driver's license.
- National and State Background Check
Responsibilities
- Conduct investigations (clinical mortality review) of deaths of individuals with developmental disability services.
- Interview witnesses, complainants, and persons of interest to obtain information relevant to the investigation.
- Collect evidence in a systematic manner using established investigative methods and techniques.
- Request and review appropriate medical records and other data/records from a variety of sources.
- Coordinate investigations with other agencies as needed.
- Keep accurate, detailed and organized investigator notes that reflect records reviewed, interviews, and a history of the case being investigated.
- Maintain a level of understanding and familiarity with the applicable rules and regulations, policies, provider manuals, etc. sufficient to perform the assigned duties and responsibilities.
- Develop investigation reports that accurately, clearly, and thoroughly draw conclusions based upon evidence, testimony, policy, rules, regulations, etc.
- Provides technical support to the provider regarding deficiencies identified in an investigation.
- Accurate, thorough, and timely entry of data into multiple databases.
- Develop and maintain positive working relationships and communicate effectively with providers and other stakeholders, including other DBHDD offices and divisions.
- Project a professional image through in-person, phone, and electronic communications.
- Plan and prioritize workload to meet day to day needs.
- Read, screen, and respond to correspondence in a timely manner.
- Communicate effectively with internal and external stakeholders.
- Identify and prioritize critical issues within identified parameters.
- Use sound judgment to respond appropriately to internal and external contacts.
- Independently establish and monitor deadlines to ensure timeliness.
- Execute high quality customer service by anticipating customer needs, providing services accurately, in a respectful and timely manner, and establishing and maintaining effective contact and follow through with customers.
- Collaborate and work effectively as a team member.
- Assist with projects as needed.
- Participates in team meetings and attend trainings.
- Travel statewide as needed.
Benefits
- Robust benefits package designed for every stage of your career
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
