Investigator

Frasco Inc • Fresno, CA

8d • $22 - $26

About The Position

Frasco is seeking an entry-level Field Investigator for its Interviews Team in Fresno, California. Investigators handle insurance claims, including workers’ compensation, suspected fraud, and liability matters, and provide high-quality results to clients. The position involves visiting residences for document signings and retrievals, conducting wellness checks, collecting photo and video evidence at accident locations, preparing and dictating investigative reports, and submitting daily case updates. The posting describes the role as full-time, non-exempt, and based on billable hours, while also noting flexible hours and describing it as ideal for someone seeking part-time flexible hours.

Compensation is $22–$26 per hour, commensurate with experience and performance, with weekly pay. Travel time is compensated at 100% of the regular hourly rate after a standard commute deduction. Mileage is reimbursed at $0.60 per mile for portal-to-portal and mobile surveillance mileage. Administrative time, report writing, and training are paid at the regular hourly rate.

Requirements

• Strong attention to detail and commitment to accuracy and quality.
• Ability to communicate effectively with others.
• Ability to work independently.
• Ability to work from a home-based office and work flexible hours.
• Valid driver’s license and vehicle.
• Minimum auto insurance of $100,000 per person/$300,000 per accident bodily injury and $50,000 property damage.
• Smartphone, printer, scanner, desktop or laptop computer, and a good internet connection.
• Ability to model behaviors that reflect Frasco’s core values.
• Ability to work independently, contact clients, strategize about the best course of action for their needs, and proceed accordingly.

Nice To Haves

• Associate or Bachelor’s Degree in Criminal Justice or a related field.
• Customer service experience.
• Bilingual in Spanish and English.

Responsibilities

• Conduct insurance claims investigations, including scene investigations and canvasses, and collect photo and video evidence at accident locations.
• Review case materials before conducting investigative activity.
• Visit residences to complete document signings and retrievals.
• Conduct wellness checks.
• Submit daily updates on work performed for each case.
• Prepare and dictate investigative reports.

Benefits

• Weekly pay.
• Travel time compensated at 100% of the regular hourly rate after the standard commute deduction.
• Mileage reimbursement of $0.60 per mile for portal-to-portal and mobile surveillance mileage.
• Paid administrative time, including report writing.
• Paid training.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed