Nurse Education Manager - Nurse Residency Program - Mount Sinai Morningside - Full Time - Day Shift

Mount Sinai Health Systems•New York, NY

8d•$119,580 - $144,385

About The Position

The Nurse Education Manager is an advanced role responsible for managing, assessing, planning, coordinating, implementing, and evaluating clinical and educational activities, including orientation, staff development, and competency assessments. The manager supports nursing practice and education at Mount Sinai Morningside, with responsibilities spanning patient experience, clinical and technical service, administration and operations, educational and professional development, and quality and safety. The role promotes Relationship Centered Care and Modified Primary Nursing, supports Purposeful Hourly Rounding, and helps maintain a safe, therapeutic, efficient, and patient-centered environment. The manager develops and evaluates educational activities and materials, coordinates orientation and competency programs, supports staff performance and professional development, contributes to quality improvement, and participates in departmental and institutional initiatives.

Requirements

Bachelor of Science degree in Nursing.
Master’s degree in nursing or a related healthcare field, with experience in Nursing Education and/or Nursing Leadership. Candidates enrolled in a graduate program may be considered if they have committed to a close graduation date.
Demonstrated competence and progressive experience in education and management/administration and in the assigned clinical specialty.
Current New York State registered nurse license and registration.
BCLS certification from the American Heart Association.
All American Heart Association cardiac life support certifications relevant to the assignment.

Nice To Haves

Master’s degree in nursing education.
Professional board certification in a clinical specialty or staff development is recommended.

Responsibilities

Lead nursing practice using the Professional Practice Model of Relationship Centered Care and the Care Delivery Model of Modified Primary Nursing to promote the patient experience.
Demonstrate proficiency in Purposeful Hourly Rounding, model expected behaviors, integrate rounding into clinical activities, validate staff competency, and provide feedback.
Communicate patient-experience information to staff and the Interdisciplinary Patient Care Team; collaborate with clinical and physician leadership; and respond to patient concerns and service recovery needs.
Oversee development and implementation of the budget, including capital equipment allocation, and make recommendations in accordance with MSHS financial goals.
Maintain, review, and evaluate educational record-keeping and reporting systems.
Conduct and participate in meetings and research activities related to education, healthcare management, clinical practice, and associated areas.
Apply age-specific knowledge and skills to patient care and adapt approaches and communication to patient age-related needs.
Implement Relationship Centered Care, Modified Primary Nursing, and Purposeful Hourly Rounding in the clinical service.
Maintain patient and employee confidentiality and comply with mandatory educational requirements.
Review and formulate departmental and program objectives consistent with corporate policies, strategies, and goals.
Participate in management of external consulting services and represent MSHS or the department on designated committees.
Help formulate evidence-based departmental policies and procedures and serve as a resource on Department of Nursing policies and procedures.
Participate in staff recruitment and retention, evaluate staff competencies and compliance, and contribute to employee evaluations and performance improvement plans.
Evaluate newly hired or transferred staff and participate in decisions about completion of probationary periods.
Support disciplinary activities as a management witness; mentor, coach, counsel, and discipline staff as needed; and interpret collective bargaining agreements affecting staff.
Support the department's mission, vision, goals, and objectives, encourage staff participation in quality and safety initiatives, and facilitate organizational change.
Lead shared decision-making through shared governance, practice councils, departmental meetings, and initiatives.
Identify staff learning needs, use learning resources, develop organizational learning programs, and evaluate educational activities at learner, department, and institutional levels.
Develop, coordinate, and implement educational activities; conduct educational needs assessments; and select instructional strategies.
Design and organize training manuals, references, web-based and multimedia instructional aids, and other educational materials, and coordinate their maintenance.
Act as a trainer, facilitator, consultant, and supervisor to orientees; coordinate and update orientation plans; and conduct orientation, in-service, competency, and cardiac life support programs.
Provide clinical leadership and create and support an environment of care that reflects clinical excellence.
Promote professional conduct, ethical decision-making, scholarship, inquiry, lifelong learning, innovation, research, and evidence-based practice.
Serve as a role model and preceptor for staff, new leadership staff, and students, and contribute to nursing through leadership and participation in professional organizations.
Design and lead a safe, therapeutic, efficient, patient-centered care environment; foster fair reporting of errors and near misses; and lead interdisciplinary quality-improvement teams using high-reliability principles.
Communicate quality and safety compliance to staff and leadership, lead participation in quality and safety initiatives and mandated compliance measures, and participate in MSHS and departmental performance-improvement activities.
Influence patient-care decisions, facilitate patient throughput, and serve as a resource for the unit or clinical service area.