About The Position

The Nurse Education Manager is an advanced nursing leadership role responsible for managing, assessing, planning, coordinating, implementing, and evaluating clinical and educational activities, including orientation, staff development, and competency assessment. The position advances Relationship Centered Care and Modified Primary Nursing, supports Purposeful Hourly Rounding, and promotes a safe, effective, patient-centered clinical and learning environment. The manager oversees educational programs and resources, develops and evaluates learning activities, supports staff competency and performance, and contributes to departmental objectives, policy development, recruitment and retention, quality improvement, and evidence-based nursing practice. The role also serves as a clinical leader and resource, supports shared governance and organizational change, and participates in professional nursing activities.

Requirements

  • Bachelor of Science degree in Nursing.
  • Master’s degree in nursing or a related healthcare field, with experience in nursing education and/or nursing leadership; candidates enrolled in a graduate program may be considered if they have a close graduation date commitment.
  • Demonstrated competence and progressive experience in education and management/administration in the assigned clinical specialty.
  • Current registered nurse licensure and registration in New York State.
  • BCLS certification from the American Heart Association.
  • All American Heart Association cardiac life support certifications relevant to the assignment.

Nice To Haves

  • Master’s degree in nursing education.
  • Professional board certification in a clinical specialty or staff development is recommended.

Responsibilities

  • Lead nursing practice using Relationship Centered Care and Modified Primary Nursing to promote a positive patient experience.
  • Model Purposeful Hourly Rounding, integrate it into clinical activities, validate staff competency, and provide feedback.
  • Communicate patient-experience information to staff and the interdisciplinary patient care team; collaborate with clinical leadership and physicians, escalate concerns, and follow up on patient concerns with service recovery as needed.
  • Oversee educational budgets, including capital equipment allocation, and make recommendations aligned with health system financial goals.
  • Maintain and evaluate educational record-keeping and reporting systems; participate in meetings and research activities related to education, healthcare management, and clinical practice.
  • Implement the organization’s professional practice and care delivery models, maintain confidentiality, and meet mandatory educational requirements.
  • Review and formulate departmental and program objectives; participate in external educational consulting relationships, committees, policy and procedure development, recruitment, and retention.
  • Evaluate staff competencies, documentation compliance, employee performance, and newly hired or transferred staff; provide feedback to leaders and participate in probationary decisions.
  • Mentor, coach, counsel, and discipline staff as needed; encourage and recognize staff participation in quality and safety initiatives.
  • Facilitate organizational change, shared governance, just culture, staff engagement, and implementation of collective bargaining agreements.
  • Identify staff learning needs and develop, coordinate, implement, and evaluate educational activities and programs.
  • Design and maintain training manuals, references, web-based and multimedia instructional aids, and other educational materials.
  • Train, facilitate, consult with, and supervise orientees; coordinate orientation plans and conduct orientation, in-service, competency, and cardiac life support programs.
  • Support clinical excellence, ethical decision-making, lifelong learning, evidence-based practice, and professional development for staff and students.
  • Lead interdisciplinary quality improvement teams, promote reporting of errors and near misses, communicate quality and safety compliance, and lead staff participation in related initiatives.
  • Act as a clinical leader and resource, influence patient care decisions, facilitate patient throughput, and support shared decision-making through councils, committees, and clinical initiatives.
  • Contribute to the nursing profession through leadership and participation in professional organizations.
  • Provide or support age-appropriate care and communication, adapting approaches to patients’ physical, behavioral, and emotional characteristics and needs.
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