Nurse Case Manager - Saint Cloud, MN

Paradigm•Rogers, MN

133d•$85,000 - $93,000•Hybrid

About The Position

Paradigm is seeking a Minnesota Qualified Rehabilitation Consultant (QRC) Nurse Case Manager to provide rehabilitation and case management services to injured workers throughout the Saint Cloud area. The position consults on, develops, and implements rehabilitation plans. Working independently and using professional discretion, the QRC helps injured workers recover and return to work, coordinating with the injured person, claims examiner, employer, plaintiff and defense attorneys, and medical providers. The role includes managing a caseload, counseling and motivating consumers, maintaining relationships and communications with stakeholders, preparing timely reports, and tracking progress toward rehabilitation goals. The QRC may also support sales and marketing efforts to build the caseload. Paradigm provides administrative support, custom case-management software, and autonomy to manage the work schedule. The role uses a laptop and cell phone daily and involves approximately 25 files for a full-time QRC, each with contact and reporting timelines.

Requirements

Current, unencumbered Registered Nurse (RN) license in Minnesota.
Knowledge of Minnesota Workers’ Compensation statutes and vocational rehabilitation regulations.
Two years of full-time equivalent direct clinical experience with consumers, required for casework referred from accounts requiring accredited case management.
Professional licenses or certifications required for the position must be current, unrestricted, and allow practice within a U.S. state or territory.
Valid driver’s license and good driving history.
Exceptional time-management and organizational skills.
Ability to communicate effectively, verbally and in writing, with a wide range of people.
Flexibility, versatility, and problem-solving ability in a fast-paced role.
Technology proficiency.
Self-motivation and ability to work independently.
Sound decision-making and critical-thinking skills, with little supervision.
Problem-solving, conflict-resolution, and negotiation skills.
Desire to help others and support shared success.

Nice To Haves

Registered Minnesota Qualified Rehabilitation Consultant (QRC). Candidates not yet registered must complete a Minnesota QRC internship provided by Paradigm.
Regional or national case-management certifications may be needed for some casework; case managers must follow the standards of practice of the applicable certifying body or jurisdictionally accepted standards.

Responsibilities

Accept cases for referral and management in accordance with Minnesota Rules.
Counsel, direct, and motivate consumers to reach their highest level of function.
Establish relationships and maintain communications with consumers, families, providers, Paradigm’s carrier clients, and employers.
Ensure communications are culturally sensitive and comply with injured-worker confidentiality requirements.
Complete accurate and timely written reports in accordance with Minnesota rules and documentation standards.
Ensure the rehabilitation plan is implemented and document progress toward its achievement.
Assist the sales and marketing team as needed to build the caseload.
Develop solid customer relationships to encourage repeat business.

Benefits

PPO, HDHP, and HMO health insurance options through Cigna; Kaiser is available to California employees only.
Competitive salaries.
5% premium bonus paid over productivity requirements.
Premium pay for catastrophic files.
Cell phone and internet reimbursement.
Mileage reimbursement at the federal rate.
401(k) matching contributions.
Employer-paid life and disability insurance.
Flexible spending account.
Employer-matched HSA contributions.
Paid time off, paid holidays, and a personal holiday.
One paid volunteer day per calendar year for full- and part-time employees.
Dedicated Training Department and an 8–12 week new-hire onboarding program.