Nurse Case Manager (CHHA) - Mandarin or Cantonese

Valence Care - HCS - Girling NY - Extended Home Care - A&J Staffing - A Better Life - Direct Care•New York, NY

32d•$110,000 - $115,000•Onsite

About The Position

Girling Health Care of New York, part of the Valence Care family, is seeking an experienced and reliable CHHA Registered Nurse Case Manager for their Brooklyn Office. The Nurse Case Manager is responsible for the case management of quality home care services rendered to patients. This role involves applying age-specific criteria, assessing and treating adult and geriatric patients, and managing the provision of professional and ancillary home health services to ensure all patient needs are met according to Federal, State, and agency guidelines. The position requires establishing and updating care plans, completing all required documentation in a timely manner, and familiarity with MLTCP and commercial payer requirements. The Nurse Case Manager will manage the multidisciplinary team, review reports, evaluate patient care needs, and communicate with physicians. They will also coordinate care with physicians and other providers, participate in team meetings, and maintain responsibility for an assigned caseload. Proficiency in clinical and administrative skills, sound judgment, and independent problem-solving are essential. The role includes facilitating patient care in the home, utilizing community resources, counseling, teaching, and advocating for the patient. Communication with the Clinical Manager Supervisor, updating Home Health Aide plans, and developing discharge plans are also key duties. The Nurse Case Manager will ensure prior authorization for visits, monitor service quality, participate in performance improvement activities, and work collaboratively with the Interdisciplinary Team to achieve patient goals. Accurate and timely documentation in the patient's clinical record is required, along with adherence to corporate compliance regulations.

Requirements

Graduate from an accredited School of Nursing is required.
Current Registered Nurse license with NYS Department of Education required.
CHHA experience required.
Minimum of 1 year recent medical/surgical nursing experience required.
Strong attention to detail, organization, and follow-through.
Excellent verbal and written communication, customer service, and problem-solving skills.
Ability to manage multiple cases, priorities, and deadlines.
Basic computer proficiency, including Word, Excel, email, HHAX, EVV, and electronic case-management systems.
Ability to maintain confidentiality and handle sensitive consumer information.
Dependable, professional, flexible, and able to work independently.
Strong team player mentality is required.

Nice To Haves

BSN preferred.
Mandarin, Cantonese or Spanish language proficiency is preferred to effectively communicate with the patient population served.
Experience in Long Term and/or Acute Care Facility preferred.
Experience with Public/Community Health preferred.
Familiarity with EMR and computer applications (Word, Excel) preferred.

Responsibilities

Competent to apply age specific criteria as appropriate. Responsible for the assessment and treatment of patients with adults and geriatrics.
Plans, implements, manages and evaluates the provision of both professional and ancillary home health services to ensure that all patient needs are met, and quality care is provided in accordance with Federal, State and agency guidelines.
Establishes and updates the care plan with written input from the patient/caregiver, physician, and other multidisciplinary health team members.
Completes all required documentation according to agency policy and in a timely manner which includes interdisciplinary referral form, 485, OASIS, interim physician orders and coordination notes.
Familiarity with MLTCP and commercial payer requirements for care
Manages the activity of the multidisciplinary team providing care to patients as well as ensure that all visits scheduled and provided are authorized and covered by a physician in order.
Reviews reports, evaluates ongoing patient care needs, and communicates those needs to the physician.
Contact/follow up with physicians and other patient care providers when necessary to assist with care coordination.
Participate in staff/team meetings as required.
Maintains an ongoing responsibility for assigned caseload
Maintains proficiency in clinical and administrative skills.
Demonstrates sound judgment and independent problem-solving skills to initiate appropriate interventions about patients’ psychosocial and/or physical impairment.
Facilitates the care of the patient in the home setting by utilizing appropriate community resources, counseling and teaching patient and patient’s family and advocating on behalf of the patient.
Communicates case load and patient care issues to the Clinical Manager Supervisor.
Updates the Home Health Aide plan of care, communicates with Home Health Aide Coordinator.
Develops, implements, and carries out a discharge plan in conjunction with the Primary field, patient/caregiver and members of the health care team. Interprets agency policy for patient and patient families.
Ensures that all visits made have prior authorization if required by the patient’s managed care insurance company. Works collaboratively with Auth team
Monitors the quality of therapeutic service through written and verbal communications with all disciplines. Participates in performance improvement activities, team meetings, and orientation as requested.
Participates in case conferences and/or clinical rounds to provide guidance to care, while reinforcing best practices.
Participates in the agency’s Quality Assurance Performance Improvement Program/PIP as designated or assigned.
Works with other members of the Interdisciplinary Team to develop appropriate interventions to achieve the clinical and functional goals of assigned patients.
Documents accurately, timely and completely in patient’s clinical record in accordance with CMS/DOH regulations.
Write an accurate and concise clinical/progress note that reflects implementation of the plan of care and the patient’s response to that plan of care.
Demonstrates sound judgment by taking appropriate actions regarding suspected violation of corporate compliance regulations.
Reports all suspected violations to Supervisor, Compliance Officer or Compliance Hotline.
Performs other nursing activities as directed.