Nuclear Coordinator

Cardiology Consultants of Philadelphia•Schuylkill Township, PA

1d•Onsite

About The Position

Cardiology Consultants of Philadelphia (CCP) is a professional medical organization committed to the healing mission of Medicine, and is part of a national cardiology platform, Cardiovascular Logistics (CVL). Together, we share the same mission to provide our patients with the highest quality cardiovascular care available. Join our team and be a part of an organization that is dedicated to improving patient outcomes and shaping the future of heart health. CCP specializes in providing comprehensive cardiology care and currently has over 30 locations throughout the Philadelphia region. We are currently hiring for a full time Nuclear Coordinator to work at our Phoenixville, PA offices.

Requirements

Communication skills to converse clearly over the telephone
Organization and time management skills to manage a variety of task effectively
Must have the ability to multitask
Must have experience in a medical office setting, preferably in Cardiology
Computer knowledge is a must
Attention to detail to schedule patients correctly and communicate scheduling difficulties with providers/managers
Technological skills, such as using work processing and spreadsheet programs to track data
Interpersonal skills to interact positively with patients

Nice To Haves

Experience with an EMR system is a plus

Responsibilities

Optimize daily imaging schedules to maintain maximum capacity.
Ensure accurate scheduling of nuclear imaging orders based on insurance and physician requirements, including order updates, chart reviews, and proper system linkage.
Serve as the primary patient contact for scheduling, questions, and cancellations/rescheduling.
Regularly review schedules to maximize utilization and adjust appointments as needed.
Manage schedule changes due to closures, outages, or other disruptions.
Monitor admin hold reports to ensure all orders are scheduled or appropriately documented.
Maintain knowledge of imaging processes (PET/SPECT), including test prep, timing, and patient requirements, to support patients throughout the process.
Identify and resolve or escalate patient-related issues that may delay studies.
Conduct appointment reminders and confirmations to ensure preparation compliance and reduce no-shows.
Improve patient arrival rates by coordinating rescheduling options and support services (e.g., transportation, payment plans).
Understand and support prior authorization processes to facilitate timely scheduling.
Review orders and patient charts to confirm medical necessity and prevent reimbursement denials; escalate issues as needed.
Assist with post-procedure billing issues, including documentation, authorizations, and appeals.