About The Position

The New Product Introduction Operations Program Manager (NPO) launches products on time, with high quality and maximum customer availability. NPOs lead and facilitate dynamic product development and launches, working within worldwide Operations and collaborating with core product development and other functional organizations at Apple. The role leads Apple and Original Equipment Manufacturer (OEM) operations teams in planning and executing development builds and new product ramps. It drives ramp readiness with Engineering, Operations, and OEM teams, and communicates requirements and schedules to facilitate technical readiness with supply chain teams. The NPO influences product manufacturability, testability, and supply chain responsiveness in pursuit of low cost and flexibility while stewarding quality. The role manages communication up and down the organization and raises key issues and options for resolution with executive teams. Travel of up to 20% is required.

Requirements

  • At least 5 years of experience in Operations, Supply Chain, or Product/Program Management.
  • MS or BS degree.
  • Strong leadership; self-motivated, proactive, detail-oriented, hands-on, and results-driven.
  • Strong communication skills and ability to build relationships and influence cross-functional teams.
  • Technical expertise and prior OEM management experience.
  • Ability to travel up to 20%.

Nice To Haves

  • A master's degree or MBA is considered a plus.

Responsibilities

  • Lead Apple and OEM operations teams in planning and executing development builds and new product ramps.
  • Drive ramp readiness with Engineering, Operations, and OEM teams.
  • Communicate requirements and schedules to facilitate technical readiness with supply chain teams.
  • Influence product manufacturability, testability, and supply chain responsiveness while pursuing low cost and flexibility and stewarding quality.
  • Manage communications upward and downward through the organization.
  • Raise key issues and options for resolution with executive teams.
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