Operations Program Manager
About The Position
The Operations Program Manager (OPM) is the operational leader responsible for manufacturing readiness and operational performance across assigned programs and value streams. Working within the RTX Lifecycle Program Management (RLPM) framework, the OPM is the primary Operations focal point for predictable quality, cost, and schedule commitments. The role works through cross-functional teams and manufacturing leadership to identify risks, align priorities, and drive execution, without handling daily production coordination or directly supervising manufacturing cells. The OPM works independently with minimal oversight and influences decisions in a matrixed organization, partnering with Program Management, Engineering, Supply Chain, and Manufacturing. The OPM safeguards quality, schedule, cost, and productivity outcomes and creates production build plans in line with customer requirements, production cell capacity, manufacturing procedures, and acceptance test plans. The position leads cross-functional resolution of material, capacity, and logistics issues, collaborating with supply chain, SIOP, quality, engineering, production coordination, and finance teams. It is performed onsite at Collins Aerospace in Durham, New Hampshire, with occasional travel of one trip per quarter.
Requirements
- Typically requires a university degree and at least 8 years of relevant experience, or an advanced degree in a related field and at least 5 years of experience, or 12 years of relevant experience in the absence of a degree.
- U.S. citizenship is required; only U.S. citizens are authorized to access information under this program/contract.
- Ability to work independently with minimal oversight and influence decisions in a matrixed organization.
- Occasional travel of one trip per quarter.
Nice To Haves
- Ability to obtain and maintain a U.S. government-issued security clearance as required.
- Experience with program and business management tools.
- Epicor proficiency and financial acumen.
- Experience operating in matrixed organizations with minimal supervision.
Responsibilities
- Acts as the Operations focal point for Critical Programs in compliance with the Collins Management System.
- Participates in and supports RLPM gate reviews from concept through production transition, including Gate D endorsement and kickoff.
- Establishes review and transition criteria that indicate predictable quality, schedule, and cost.
- Creates, communicates, and drives adherence to the production plan.
- Identifies risks, gaps, and improvement opportunities affecting operational performance.
- Develops and executes cost-reduction and process-improvement initiatives.
- Leads corrective actions and action plans related to productivity, yield, and efficiency.
- Facilitates integrated scheduling through Production Planning to align the master production schedule with program needs.
- Escalates risks when schedules, capacity, or materials threaten delivery.
- Drives recovery plans when schedules slip.
- Identifies, communicates, and mitigates operational risks to program plans.
- Influences decisions within a matrixed organization and drives accountability for outcomes.
- Interfaces with Program Management, Engineering, Supply Chain, Manufacturing, and internal customers.
- Creates production build plans based on customer requirements, production cell capacity, manufacturing procedures, and acceptance test plans.
- Leads cross-functional resolution of material, capacity, and logistics issues in collaboration with relevant teams.
- Safeguards manufacturing performance outcomes for assigned programs and value streams, including quality, schedule, cost, and productivity.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Three weeks of vacation for newly hired employees
- 401(k) plan with employer matching and a separate employer retirement contribution
- Tuition reimbursement program
- Student Loan Repayment Program
- Life insurance
- Disability coverage
- Optional pet insurance
- Optional home and auto insurance
- Optional additional life and accident insurance
- Optional critical illness insurance
- Optional group legal coverage
- Optional identity theft protection
- Birth, adoption, and parental leave benefits
- Fertility and family-planning benefits
- Adoption assistance
- Autism benefit
- Employee Assistance Plan, including up to 10 free counseling sessions
- Wellness rewards program
- Virtual doctor visits
- Child and elder care services
- Second-opinion medical service
- Flexible spending accounts
- Paid time off and holidays
- Potential relocation assistance
- Potential annual short-term and/or long-term incentive compensation
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What This Job Offers
Job Type
Full-time
Career Level
Senior
