NORTH FLORIDA REGIONAL MAINT MANAGER - 55001119

State of Florida•Meadow Woods, FL

6d•Onsite

About The Position

The North Florida Regional Maintenance Manager manages statewide toll systems maintenance operations across the northern half of Florida, including the Greater Orlando, Greater Tampa, Greater Jacksonville, and Panhandle areas. The position oversees personnel, contractors, resources, and maintenance activities to support reliable tolling operations and continuous service delivery. It provides leadership in operational planning, contract and budget administration, technical coordination, and process improvement, while ensuring operational readiness and compliance in support of Florida’s Turnpike Enterprise. The role is based at the Orlando South Toll Complex in Orlando, Florida. The manager directs and supports geographically dispersed staff, oversees corrective and preventative maintenance of tolling equipment and roadside systems, and coordinates with engineering, monitoring, testing, procurement, finance, fleet, and other teams. The position also manages schedules, records, property, purchasing-card approvals, contractor performance, and regional fleet activity. Statewide and overnight travel may be required, and the incumbent must remain available to return to work during off-duty periods. Emergency-response support may be required.

Requirements

Valid Class E driver’s license is required; the position also requires a valid Class A, B, C, or E license and an acceptable driving record under the Department’s policy.
Must remain available to return to work during off-duty periods.
Statewide and overnight travel may be required.
Knowledge of the Florida Accounting Information Resource (FLAIR) property system.
Knowledge of electronic circuitry.
Knowledge of diagnostic equipment used to repair electronic toll equipment.
Knowledge of supervisory principles and procedures.
Knowledge of the State’s Purchasing Card Program.
Clear and concise oral and written communication skills.
Knowledge of management and leadership principles and procedures.
Ability to manage and supervise staff using Department standards and guidelines.
Ability to interpret and implement directives from upper-level management.
Ability to maintain files and logs for recordkeeping and follow-up.
Ability to organize and conduct training programs for subordinates.
Ability to organize and implement preventative maintenance programs.
Ability to prioritize and manage multiple projects and repair actions.
Ability to use Microsoft Office for communication and recordkeeping.
Ability to use web-based timekeeping and employee scheduling applications.
Ability to maintain vehicle logs and keep vehicle maintenance schedules on time.
Ability to maintain and produce reports on regional equipment status, system performance statistics, parts requests, and tool requests.

Responsibilities

Manage and direct toll systems maintenance personnel across North Florida, including the Greater Orlando, Greater Tampa, Greater Jacksonville, and Panhandle areas.
Establish work priorities, assign daily tasks, coordinate schedules, and ensure staff are trained, supported, and equipped.
Oversee staff performance and work quality, and communicate Department policies, procedures, and operational requirements.
Identify operational efficiencies, implement process improvements, support innovation, and contribute to strategic planning and operational enhancements.
Oversee toll service requests from the SunWatch Operations Center and ensure field procedures are followed and responses are efficient.
Maintain communication with regional leadership, technical supervisors, contractors, and internal partners to support toll system continuity and reliability.
Direct corrective maintenance, part repairs, and preventative maintenance; ensure work is addressed and documented in MOMS and TurnpikeNow.
Coordinate software deployments, configuration updates, and system patches with the SLAM team, and on-site tuning and adjustments with the STAT team.
Coordinate maintenance activities with Toll Systems Engineering and its subject-matter experts in SCADA, fiber, electrical, low-voltage, and environmental monitoring systems.
Oversee maintenance contracts, monitor contractor performance, review documentation, provide direction, and coordinate corrective actions.
Coordinate contract deliverables, schedules, renewals, amendments, and documentation with contract personnel, technical supervisors, and Procurement.
Work with Finance on invoice processing, service receipt confirmation, billing discrepancies, budget status, and expenditure alignment.
Oversee property accountability, state-issued equipment, tools, inventory, regional spending, property records, and related documentation.
Serve as purchasing-card approver for regional activities and maintain records for inventory movement, equipment lifecycle needs, and cost allocations.
Manage employee schedules, assignments, timesheets, leave requests, and personnel documentation; ensure staff have appropriate facility access.
Oversee facility access controls, including CCTV and entry systems, and adjust schedules and priorities based on workload, incidents, and operational demands.
Coordinate fleet activities, including vehicle assignment, usage monitoring, servicing, readiness, inspections, and fleet documentation.
Assist with special projects, process improvements, and operational initiatives as directed by leadership.
Serve during emergencies to support state response efforts and continuity of operations.