North Campus Connection Coordinator

Citizen Church•Albuquerque, NM

6d•Onsite

About The Position

The North Campus Connection Coordinator is responsible for building, growing, and strengthening the Connection Department and its volunteers at the North ABQ campus. This role focuses on overseeing the Welcome Team, managing workflows for new volunteers and attendees, coordinating meetings, and executing events like Connect Dinners and Water Baptisms. The position requires a deep commitment to the church's mission and values, with an emphasis on servant leadership and relationship building.

Requirements

Must exhibit God-centeredness with emphasis on the Fruit of the Spirit: love, joy, peace, forbearance, kindness, goodness, faithfulness, gentleness, and self-control.
Must share and reflect the vision of Citizen Church with integrity and passion.
Able to uphold and embody Citizen Church’s Core Values and Staff Values.
Willingness to work after hours when needed.
Servant leader who consistently serves, encourages, cares for, and disciples Serve Team members and Leads.
Actively builds meaningful relationships with staff, team members, and the congregation.
Able to manage, develop, train, and recruit team leads and volunteers.
Ability to lead others and enroll them in the mission.
Able to clearly convey leadership’s vision to the team.
Confident navigating change with a posture of creative problem solving.
Team player with a strong work ethic and commitment to excellence.
Effective in time management, follow-through, and attention to detail.
Creative, adaptable, and able to learn new software applications.
Familiar with Microsoft Office Word, Excel, PowerPoint, Outlook, and Planning Center.
Proficient in Planning Center applications to support seamless ministry operations.
Experience representing Citizen Church in a professional manner that glorifies the Lord and honors the Church.

Responsibilities

Actively build the Welcome Team to help execute Sunday morning services.
Ensure excellence in the atrium on Sundays in a way that promotes connection and community.
Work to minimize distractions from the Sunday experience.
Lead the Welcome Team Leadership Team and Sunday Serve Team.
Ensure all teams are well staffed with capable volunteers through Planning Center.
Take note of Sunday observations and share with leadership during debriefs.
Lead weekly Connection Team meetings at campus.
Deliver items from Central to North Campus, such as Top 5, envelopes, and other needed materials.
Oversee atrium décor and layout, working alongside the Experience Team as needed.
Manage onboarding for all volunteers who come through Connect Dinner, New Here cards, the online portal, or the website.
Run background checks for all potential Serve Team members.
Create and maintain processes for Serve Team onboarding.
Communicate with ministry leads through Planning Center workflows regarding new team members.
Carry out and manage the connection process.
Build systems and leaders that facilitate growth within all Connection areas.
Message all New Here and New Life individuals.
Answer all text messages from Sunday text questions.
Add individuals to Planning Center and appropriate workflows.
Attend weekly staff meetings.
Attend weekly one-on-one meetings with connection personnel and manager.
Meet with campus pastor and campus team as requested.
Oversee the spiritual development of teams by communicating devotional material to Welcome Team leadership on a weekly basis.
Other duties as assigned.
Flagship event roles are subject to change from event to event and will be communicated to each staff member after approval from their executive oversight at an appropriate time.
Lead and execute all Connect Dinners at North Campus.
Send all communication and reminders for Connect Dinner.
Lead and execute baptism Sundays at North Campus.
Communicate clearly with the team in preparation for baptisms.