North American SDI Leader

Marsh McLennan•Vancouver, BC

10d•Hybrid

About The Position

This role is responsible for maintaining and expanding a large book of business, focusing on complex and priority accounts across various industries or specialties. The SDI Leader directs and implements the sales and marketing strategy for managed accounts and growth areas, leveraging an in-depth understanding of market needs, expectations, trends, and internal product and service offerings. The position involves keeping current on account issues, industry and market trends, and developing growth strategies for targeted accounts to ensure appropriate solutions are marketed and proposed. It requires offering technical advice and making informed recommendations based on product expertise, a comprehensive review of account needs and risks, and collaboration with colleagues. The leader ensures advantageous conditions, coverage, and pricing for the Company, upholds business and compliance standards, offers customized solutions, and completes proposal work. Responsibilities also include developing and monitoring project plans for the sales process, maintaining and preserving client relationships, addressing escalated issues, and ensuring overall service needs are met. The role requires maintaining strong relationships with senior-level professional counterparts in client organizations and actively participating in industry events and conferences to build networks and represent the Company as a thought leader. Marsh is committed to embracing a diverse, inclusive, and flexible work environment, and offers a hybrid work model where colleagues are expected to be in the office or onsite with clients at least three days per week.

Requirements

In-depth understanding of market needs and expectations, trends and internal product and service offerings.
Product expertise.
Comprehensive review of account needs and risks.
Ability to leverage colleagues with various appropriate specialties.

Responsibilities

Maintain and expand a large book of business containing complex and priority accounts across various industries or specialties.
Direct and implement the sales and marketing strategy for managed accounts and growth areas.
Keep current on account issues, industry and market trends.
Develop growth strategy for targeted accounts, industries or specialties to ensure appropriate solutions are marketed and proposed.
Offer technical advice and make informed recommendations leveraging product expertise, a comprehensive review of account needs and risks and colleagues with various appropriate specialties.
Work to ensure conditions, coverage and pricing are advantageous for the Company and the relationship with the outlook to institutionalize accounts.
Uphold business and compliance standards when representing the firm while offering customized solutions and completing proposal work.
Develop the project plan for the overall sales process for account work and monitor progress ensuring timeframes are effectively planned and high-quality products or solutions successfully delivered.
Maintain and preserve relationships and ensuring overall service needs are met, addressing escalated issues and miscellaneous concerns.
Maintain strong relationships with senior level professional counterparts in client organizations.
Attend and participate frequently in industry events and conferences to build up a strong professional network, maintain proximity to the relevant market and represent the Company as a thought leader.