North America Maintenance Manager

Exotec • Atlanta, GA

1d

About The Position

Exotec is hiring a North America Maintenance Manager to lead maintenance activities across approximately 14 customer sites in the United States and Canada. Reporting directly to the Maintenance Director, this operational leader will oversee Site Team Leaders and maintenance teams, help scale Exotec’s maintenance organization, standardize best practices, and build capabilities for increasingly complex integrated automation solutions. The role serves as the North American voice within Exotec’s global maintenance organization and helps shape support for multi-vendor automated warehouse environments.

The position involves coordinating regional teams, resources, vendors, service providers, and customer sites; improving maintenance service delivery and reliability; and ensuring safe, compliant operations. The manager will also support new-site transitions and organization design, and drive continuous improvement across the maintenance network. Travel is approximately 50%, with occasional after-hours or weekend escalation support identified as a plus.

Requirements

• Minimum 5 years of maintenance leadership experience in highly automated industrial environments.
• Experience managing maintenance operations supporting automated distribution, logistics, fulfillment, or e-commerce systems.
• Multi-site maintenance leadership experience.
• Proven ability to drive consistency, governance, and operational discipline across geographically dispersed teams.
• Experience leading internal maintenance teams and third-party service providers.
• Demonstrated success coaching, developing, and leading technical teams.
• Strong escalation management experience with equipment suppliers and external vendors.
• Professional proficiency in English.
• Able to travel approximately 50%.

Nice To Haves

• Experience managing maintenance operations in complex, multi-vendor automation environments involving conveyor systems, sortation systems, pallet transport systems, packaging automation, Warehouse Control Systems (WCS), or integrated material handling solutions.
• Experience gained within warehouse automation integrators or similar organizations.
• Experience at highly automated logistics operators managing multiple equipment providers.
• Availability for occasional after-hours or weekend escalation support.

Responsibilities

• Lead maintenance teams, site leaders, and technicians across multiple customer sites.
• Manage workload balancing and resource allocation across North America.
• Establish and deploy maintenance best practices across sites.
• Support recruiting, onboarding, training, and development of maintenance team members.
• Identify skill gaps and coordinate training and talent deployment between sites.
• Collaborate with Maintenance Engineering teams to improve service delivery and reliability.
• Partner with Deployment teams to ensure successful maintenance transitions for new sites.
• Define maintenance organization structures for newly commissioned locations.
• Support Safety and operational teams regarding regional regulations and compliance requirements.
• Ensure adherence to EHS standards and safe working practices.
• Drive continuous improvement initiatives across the maintenance network.
• Manage vendor relationships, service providers, spare parts strategies, and escalation processes across multiple equipment suppliers.
• Coordinate between customer sites, Exotec teams, and third-party equipment providers.

Benefits

• Competitive compensation package, inclusive of salary and annual bonus.
• Comprehensive medical, dental, and vision coverage.
• Generous vacation and time off policy.
• 401(k) with company match up to 5%.
• Continuous opportunities for training and development in an international setting.
• Beautiful, new office space in midtown Atlanta.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed