Nordic Spa Administrator
About The Position
The Nordic Spa Administrator supports the Alyeska Nordic Spa’s operational leaders by keeping information accurate, systems organized and deadlines on track. Reporting to the General Manager, the role provides financial administration, daily revenue reconciliation, payroll coordination and general administrative support. The position works with spa departments, People & Culture and Corporate support teams, handling guest, employee and business information with confidentiality and discretion. It is a full-time, hourly position generally following regular business hours, with occasional flexibility to meet payroll, month-end, audit and reporting deadlines. Work is primarily in an indoor office environment, with regular interaction with leaders, employees and business partners and movement throughout the spa.
Requirements
- Previous administrative experience, ideally in hospitality, wellness or another service-focused environment.
- Strong financial aptitude, attention to detail and confidence working with numbers.
- Excellent organizational skills and the ability to manage competing priorities and deadlines.
- Clear, professional written and verbal communication.
- Sound judgment when handling sensitive and confidential information.
- Proficiency with Microsoft Office.
- Collaborative approach, strong problem-solving skills and reliable follow-through.
Nice To Haves
- Experience with point-of-sale, payroll, accounting, property management or similar business systems.
- Willingness to learn new technology.
Responsibilities
- Complete daily revenue audits and reconcile cash, credit card, point-of-sale and other transactions.
- Investigate revenue discrepancies and resolve or escalate them promptly.
- Process invoices, expenses and supporting financial documentation accurately and on time.
- Support payroll administration by coordinating required information and employee changes with leaders and People & Culture.
- Prepare financial and operational reports and support month-end accounting requirements.
- Assist with expense tracking and budget monitoring, maintaining organized records for reporting and audits.
- Provide responsive administrative support to the General Manager and department leaders.
- Maintain accurate, accessible and current administrative records, files and systems.
- Coordinate office supplies, purchasing, receiving and administrative inventory as required.
- Track deadlines and follow up on outstanding information, approvals and documentation.
- Anticipate administrative issues and help resolve them before they affect daily operations.
- Identify practical ways to simplify processes, improve accuracy and reduce unnecessary costs.
- Work closely with spa departments, People & Culture and Corporate support teams.
- Handle guest, employee and business information with confidentiality and discretion.
- Communicate clearly and help make administrative processes easy for employees and leaders to navigate.
- Follow through on commitments and ensure teams have the information and support they need.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
