Nordic Rental Technician

Boyne Resorts • Snoqualmie Pass, WA

1d

About The Position

The Nordic Rental Technician provides friendly, efficient service while fitting and renting Nordic skis, boots, and snowshoes. The role ensures guests are properly equipped, maintains accurate daily inventory by scanning and tracking rental equipment, and provides general information about The Summit and the Nordic Trail System. The ideal candidate takes initiative, completes tasks accurately and efficiently, and approaches responsibilities with a “no job is too small” attitude.

The Summit at Snoqualmie is a four-season mountain resort located at Snoqualmie Pass, 47 miles east of Seattle. The resort includes five base areas and 20 chairlifts across Summit West, Summit Central, Summit East, and Alpental. It is part of Boyne Resorts, a family-owned independent mountain resort company in North America.

Requirements

• Must be at least 18 years old.
• Basic computer skills.
• Multitasking and guest service skills.
• Daily inventory management experience.

Nice To Haves

• Experience with Nordic skiing or snowshoeing.
• Previous rental shop or boot fitting experience.

Responsibilities

• Provide friendly, welcoming customer service and handle guest questions and concerns professionally and efficiently.
• Fit guests with Nordic boots and properly sized skis and snowshoes.
• Demonstrate the correct use and function of bindings to help guests understand equipment and use it safely.
• Ensure guest safety through careful attention to detail and proper equipment adjustment.
• Use basic computer skills to manage daily inventory, including scanning equipment in and out.
• Maintain accurate rental equipment inventory and tracking.
• Perform basic maintenance and repairs on rental equipment as needed.
• Work quickly and safely during peak periods to support guest satisfaction.
• Complete assigned opening, cleaning, and closing duties and keep the rental shop clean, organized, and visually inviting.
• Assist with snow removal around the rental area as needed.
• Wear a uniform and name tag while on duty.
• Encourage a positive, team-oriented atmosphere and support rental shop goals through teamwork, integrity, and superior service.
• Maintain flexibility in scheduling; some job sharing may be required.
• Share fitting and binding adjustment tips with new team members.
• Answer questions and provide information about ski and snowshoe equipment, The Summit, and the Nordic Trail System.
• Perform other duties as assigned.

Benefits

• Employees may contribute to the 401(k); employees who work 900 hours in a calendar year qualify for the discretionary match, subject to a two-year vesting cliff.
• Sick time accrues at one hour per 40 hours worked, up to 64 hours per year.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed