Non-Profit Organization Staffing Coordinator - Raymond James Stadium
About The Position
Legends and ASM Global, two leading companies in sports, entertainment, and live events, have partnered to redefine excellence. Legends offers a data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, while ASM Global is the world leader in venue management and live event production, overseeing over 350 iconic venues. Together, they are committed to building an inclusive and innovative environment where differences drive solutions. This role specifically supports the hospitality division at Raymond James Stadium, where Legends is the official hospitality partner, overseeing the food and beverage program for all events.
Requirements
- Excellent organizational, interpersonal, written, and verbal communication skills.
- Strong relationship-building and customer service skills with the ability to work effectively with community organizations, volunteers, and internal leadership.
- Strong attention to detail with the ability to manage multiple organizations, rosters, deadlines, and event requirements simultaneously.
- Strong problem-solving skills and the ability to adapt quickly in a fast-paced event environment.
- Proficiency in Microsoft Office, including strong working knowledge of Microsoft Excel and Outlook.
- Ability to accurately maintain and reconcile staffing, attendance, invoicing, and payment records.
- Must be proactive, dependable, professional, and self-motivated.
- Must be available to work event days, including days, evenings, weekends, holidays, and extended hours as required.
Nice To Haves
- Previous experience in staffing, scheduling, volunteer coordination, hospitality, event operations, community outreach, or a related field preferred.
Responsibilities
- Serve as the primary point of contact for participating NPOs, building strong relationships with group leaders and maintaining consistent communication regarding events, requirements, and program updates.
- Coordinate NPO staffing for events, including staffing commitments, group assignments, volunteer rosters, call times, and event-day check-in.
- Maintain accurate and organized records of NPO participation, attendance, training requirements, staffing assignments, and other required documentation.
- Proactively identify staffing shortages and work with existing and prospective NPO partners to ensure event staffing needs are met.
- Recruit, onboard, and develop new NPO partnerships to support the continued growth and success of the program.
- Manage event-day NPO check-in and assist with resolving call-outs, late arrivals, roster discrepancies, and other staffing challenges.
- Manage post-event invoicing by verifying attendance and staffing information, submitting accurate documentation, tracking payment status, and resolving discrepancies to help ensure organizations are paid accurately and on time.
- Communicate and reinforce company, venue, food safety, alcohol service, cash-handling, uniform, training, and operational expectations with participating organizations.
- Partner with Operations, Finance, Human Resources, and other departments to support the overall success and continuous improvement of the NPO program.
- Perform additional staffing, administrative, and event-related duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
