Non-Profit Organization Coordinator

Legends Global•Fishers, IN
•Onsite

About The Position

The Non-Profit Coordinator supports event-day operations at Fishers Event Center by preparing, documenting, and guiding participating nonprofit organizations (NPOs). The coordinator serves as a secondary point of contact for NPOs, coordinates staffing and event-day check-in, maintains participation and staffing records, and helps ensure event staffing needs are met. The role works with community organizations and internal departments to support the success and ongoing improvement of the NPO program. This is a part-time, hourly, non-exempt position in the Food & Beverage department.

Requirements

  • At least 1 year of supervisory experience in a hospitality establishment.
  • Must possess a valid Indiana Server Liquor License and certificate of completion of Indiana Excise training courses.
  • Excellent organizational, interpersonal, written, and verbal communication skills.
  • Strong relationship-building and customer service skills, including the ability to work effectively with community organizations, volunteers, and internal leadership.
  • Proficiency in Microsoft Office, including strong working knowledge of Microsoft Excel and Outlook.
  • Strong attention to detail and ability to manage multiple organizations, rosters, deadlines, and event requirements simultaneously.
  • Strong problem-solving skills and ability to adapt quickly in a fast-paced event environment.
  • Ability to accurately maintain and reconcile staffing, attendance, invoicing, and payment records.
  • Must be proactive, dependable, professional, and self-motivated.
  • Must be available to work event days, including days, evenings, weekends, holidays, and extended hours as required.
  • Ability to stand for 8+ hours, walk 30,000+ steps, and use manual dexterity to operate office equipment such as a computer.

Nice To Haves

  • Previous experience in staffing, scheduling, volunteer coordination, hospitality, event operations, community outreach, or a related field is preferred.

Responsibilities

  • Serve as a secondary point of contact for participating NPOs and maintain communication about events, requirements, and program updates.
  • Coordinate event staffing commitments, group assignments, volunteer rosters, call times, and event-day check-in.
  • Maintain organized records of NPO participation, attendance, training requirements, staffing assignments, and other documentation.
  • Identify staffing shortages and work with current and prospective NPO partners to meet event staffing needs.
  • Recruit, onboard, and develop new NPO partnerships.
  • Manage event-day NPO check-in and help resolve call-outs, late arrivals, roster discrepancies, and other staffing challenges.
  • Communicate and reinforce company, venue, food safety, alcohol service, cash-handling, uniform, training, and operational expectations.
  • Partner with Operations, Finance, Human Resources, and other departments to support and improve the NPO program.
  • Perform additional staffing, administrative, and event-related duties as assigned.
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