Non-Profit Organization Coordinator

ASM Global • Fishers, IN

2d • Onsite

About The Position

The Non-Profit Coordinator supports event-day operations at Fishers Event Center by preparing, documenting, and guiding participating nonprofit organization (NPO) groups. The role serves as a secondary point of contact for NPOs, coordinates staffing and check-in, maintains program records, and helps ensure event staffing needs and operational expectations are met. The position is part-time and reports to the Food and Beverage Manager or Assistant Food and Beverage Manager.

Requirements

• At least 1 year of supervisory experience in a hospitality establishment.
• Valid Indiana Server Liquor License and certificate of completion of Indiana Excise training courses.
• Excellent organizational, interpersonal, written, and verbal communication skills.
• Strong relationship-building and customer service skills, including the ability to work effectively with community organizations, volunteers, and internal leadership.
• Proficiency in Microsoft Office, including strong working knowledge of Microsoft Excel and Outlook.
• Strong attention to detail and ability to manage multiple organizations, rosters, deadlines, and event requirements simultaneously.
• Strong problem-solving skills and ability to adapt quickly in a fast-paced event environment.
• Ability to accurately maintain and reconcile staffing, attendance, invoicing, and payment records.
• Proactive, dependable, professional, and self-motivated.
• Availability to work event days, including days, evenings, weekends, holidays, and extended hours as required.
• Ability to stand for 8+ hours, walk 30,000+ steps, and use manual dexterity to operate office equipment such as a computer.

Nice To Haves

• Previous experience in staffing, scheduling, volunteer coordination, hospitality, event operations, community outreach, or a related field.

Responsibilities

• Serve as a secondary point of contact for participating NPOs and maintain communication with group leaders about events, requirements, and program updates.
• Coordinate NPO event staffing, including staffing commitments, group assignments, volunteer rosters, call times, and event-day check-in.
• Maintain records of NPO participation, attendance, training requirements, staffing assignments, and other documentation.
• Identify staffing shortages and work with current and prospective NPO partners to meet event staffing needs.
• Recruit, onboard, and develop new NPO partnerships.
• Manage event-day NPO check-in and help resolve call-outs, late arrivals, roster discrepancies, and other staffing challenges.
• Communicate and reinforce company, venue, food safety, alcohol service, cash-handling, uniform, training, and operational expectations.
• Partner with Operations, Finance, Human Resources, and other departments to support and improve the NPO program.
• Perform additional staffing, administrative, and event-related duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed